Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
Tsubaki Wellness Spa Waikiki logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tsubaki Wellness Spa Waikiki

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 104 spas · 5.0★ from 848 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tsubaki Wellness Spa Waikiki is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tsubaki Wellness Spa Waikiki is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100

Reviews for your job

Customers hired Tsubaki Wellness Spa Waikiki for 3 kinds of job.

Tsubaki Wellness Spa Waikiki for massage therapy

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Massage therapy”

Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Vivian has done a great massage. After landing here in Hawaii for the first time, I felt very comfortable with her service. Very professional service. Thank you Vivian!

Great priceMassage therapy
DAISUKELocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ペアマッサージで利用。 さくらこさんとJK（男性）が時間通り部屋に来てくれました。90分のコースで、私はJKの施術でした。 はじめに辛い箇所を聞かれ、長いフライトで腰と背中が辛いことを伝えました。 JKの施術は的確で、施術を通じて私の良くない箇所をピンポイントでほぐしてくれました。 腰から背中、背中から肩、首と良い流れの施術だったので、 あっという間の９０分の体験でした。 いろいろマッサージを受けてきましたが、個人的にはJKはトップの上手さでした。（日本語は通じないかも？） さくらこさんに施術してもらった妻も大絶賛で、 非常に上手できもちよかった！とかなり喜んでいました。…

Reasonable priceMassage therapyMassage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 39%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Massage486$70–$124
Spa packages7—
Massage therapy2—

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