Experts Reviews · Company report
Tuff Shed Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%63+4.5Craft & service penalty76−2.4Momentum penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Tuff Shed Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 175 Google reviews

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tuff Shed Fresno is better than 88% of pergola contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tuff Shed Fresno is better than 86% of pergola contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tuff Shed Fresno is better than 76% of pergola contractors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tuff Shed Fresno is better than 96% of pergola contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tuff Shed Fresno is better than 86% of pergola contractors.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tuff Shed Fresno is better than 63% of pergola contractors.B
63

Reviews for your job

Customers hired Tuff Shed Fresno for 5 kinds of job.

Tuff Shed Fresno for custom shed design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom shed design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 30 Google reviews tagged “Custom shed design” · showing 20

Priscilla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very informative and sweet

Custom shed designGarage design & building+ Responsiveness+ Quality+ Professionalism
Sherri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cassie is the Sales person who helped us and was the absolute best, very professional!! Derrick the manager was so helpful as well !! Everyone there was so nice and helped us all around.

Custom shed design
raymond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job from purchasing to installation.

Custom shed design+ Responsiveness+ Punctuality+ Quality
Reggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cassie Green made the whole process simple and a breeze! She was extremely professional, helpful with the design process. Highly recommend!

Custom shed design+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cassie was amazing in customizing our Tuff Shed for us!!!! Our experience from beginning to end was incredible. We now have a beautiful shed just the way we wanted it. The professionalism that we experienced was above par. We definitely recommended anyone looking for a Tuff Shed to purchase it here.

Custom shed designShed installation+ Responsiveness+ Punctuality+ Quality
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shyanna was so helpful and very professional. Great service. I will buy my next shed from her again.

Custom shed designStorage shed design & building+ Punctuality+ Quality+ Professionalism
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Purchasing was easy and scheduling was on time and completion took only less than 4hrs. Thanks to the crew and Jairo C. from Fresno Tuff Shed …

Custom shed design+ Professionalism
TheresaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

***UPDATE: BUYER CAUTION! 1.22.23 We recently had a series of heavy rains in our area. Three of the windows in our shed (which we finished as an office) leaked. Interior damage around at least two of the windows is evident. See photos. Per Tuff Shed, their warranty does not cover any damage to "interior finishing"…

Customer photo from Theresa's reviewCustomer photo from Theresa's reviewCustomer photo from Theresa's reviewCustomer photo from Theresa's review
Custom shed designShed delivery to installation sitesShed installation− Quality− Professionalism
Monalisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After looking at other options, I knew that Tuff Shed was still the best! The one in Colorado was great and I wish I had brought it with me to California but, this new one is better!! Thank you, Marcus, for all your help! :)

Custom shed design+ Quality+ Professionalism
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was considering having a barn-style storage shed built to replace an old, short and small metal shed that had seen better days. I called and spoke with Marcus Duran at Tuff Shed and he offered to come by that same afternoon and show us what he could do for us. He arrived on time (big plus) and surveyed the site…

Custom shed designShed installationStorage shed design & building+ Responsiveness+ Punctuality+ Quality
ErnieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my second Tuff Shed, you can't go wrong with a Tuff Shed. Thank you Marcus!

Custom shed designShed delivery to installation sites+ Responsiveness+ Quality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was looking for a shed for my newly built home. This was going to be sort of like a mini house for the backyard/doggie house. I decided to go to tuff shed to check out on what options they had. I was sort of browsing around and was impressed with all the designs. Marcus Duran was the person who came out to help…

Custom shed designShed delivery to installation sitesShed installation+ Responsiveness+ Punctuality+ Quality
AaronLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Stellar customer service. Really felt like they cared about the customer experience. Good quality product and an affordable price. I look forward to doing more business with them

Custom shed design+ Responsiveness+ Punctuality+ Quality
Priscilla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sales and Design consultant Marcus Duran was patient and understanding. With each visit to Tuff Shed warehouse and showroom on Sarah Ave. Fresno, Ca. Marcus listened to our needs in regards to color, size, height, showing us the many options they offer and scheduling installation date we needed. His…

Custom shed designShed installationStorage shed design & building+ Responsiveness+ Quality+ Professionalism
Cassy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our tuff she was built in less than a week from purchase date! Marcus was very professional and caring.

Custom shed design+ Punctuality+ Quality+ Professionalism
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We designed and purchased a Tuff Shed {Fresno} on line with the help from Marcus Duran. From Design to Purchase to Install was flawless. Install crew were prompt and polite. They checked with us periodically during install to make sure everything was to are liking. After install the clean up was great NO MESS. Very…

Custom shed designShed delivery to installation sitesShed installation+ Responsiveness+ Punctuality+ Quality
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Arturo Marcus at the Tuff Shed Fresno location made the purchase process of our shed very easy. He was very helpful and professional. He kept in touch with us every step of the way through installation day. The installation crew was professional and did a great onsite job. Julia back at Tuff Shed followed up with us…

Custom shed designShed delivery to installation sitesShed installation+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael at Tough Sheds in Fresno was very helpful in assisting us with our design and build. He spent the time necessary to explain the whole process and to ensure that we understood everything and that we were happy with our decision. The build team was professional and efficient. We Love our new sheds.

Custom shed designShed delivery to installation sitesShed installation+ Responsiveness+ Punctuality+ Quality
richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very satisfied with tuff shed and my rep who assisted me.

Custom shed designShed delivery to installation sitesShed installation+ Professionalism
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Marcus for giving us our Garage back. After some research we decided to purchase a Tuff Shed. Marcus solidified our decision by make the process painless and enjoyable. He was great at communicating with us through the entire process up to the day of installation. We did come across an issue the day of…

Custom shed designShed delivery to installation sitesShed installation+ Responsiveness+ Quality+ Professionalism

Show more custom shed design reviews (10 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with