Experts Reviews · Company report
Tuff Turf logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Tuff Turf

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 2,045 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tuff Turf is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tuff Turf is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tuff Turf is better than 94% of pest control services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tuff Turf is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tuff Turf is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tuff Turf is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Tuff Turf for 8 kinds of job.

Tuff Turf for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#211 / 221
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Rodent extermination” · showing 20

MateoLocal Guide · 1,595 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I've been hiring Tuff Turf Molebusters to handle my lawn aeration and mole problem for a few years now, and they've managed to reduce the damage done by the moles pretty well. I think they're well worth the money. PS: they’ve also done excellent work on my lawn aeration. Chelsea did a great job avoiding the…

Reasonable priceRodent extermination+ Responsiveness+ Punctuality+ Quality
LoriLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Our yard looks great! Thanks Joe!

Not sureBug & insect exterminationMosquito exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Nite9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thanks Ian Coykendall for catching 2 moles!!

Reasonable priceRodent extermination+ Quality
CarlLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The TTM service is awesome and Justin Purser did a great job for us again. Moles would routinely build new condo complexes in our yard (we're in the woods). Traps, repellent and some tasty underground "treats" have put an end to new housing developments! The service is very quiet and non-intrusive. The folks…

Rodent extermination
MarkLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Had a great experience with Connor this week. He did an amazing job and thoroughly inspected my lawn. He found a couple issues and did a great job explaining what I need to do with my lawn. I highly recommend Connor and tuff turf molebusters. We live in Grand Rapids and have been very happy with the results of the…

Rodent exterminationGeneral wildlife removalService not listed+ Punctuality+ Professionalism
Richard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always show up on time ans cover the whole yard. We have had no mole damage since we use Tuff Turf

Rodent exterminationGeneral wildlife removal
Judith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I think what I liked best this past year was the fact that whenever I called with a question you took your time and gave me good information. I think the lawn aeration and fertilization were a great benefit to my lawn. Thank you!

Rodent exterminationGeneral wildlife removal
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very effective

Rodent extermination+ Quality+ Professionalism+ Value
DanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tuff Turf Molebusters was the 4th mole extermination company I tried. Their service was 100% effective in removing moles from my property. Excellent results. I feel confident that in the coming year any mole entering my yard will regret it!

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mole removal/prevention has really helped!

Rodent extermination
Barb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and well run business, reasonable prices, excellent and responsive service. I receive regular updates on the services, unlike other places where once you pay you may feel kind of left in the dark as to what happens next and when. Pricing for services is very transparent. I had ants and voles in…

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always very informative and reliable.

Rodent extermination+ Quality
Jodi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Had moles and voles. They took care of both within a couple months

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Quality
DaveLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The service was as advertised. The technicians were knowledgeable and prompt. Very good communication, both before and after each visit. Mole activity had ceased as the engagement ended.

Rodent extermination+ Responsiveness+ Professionalism
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dependable and effective to rid my yard of moles. Thank you!

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Adam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service!

Rodent extermination+ Quality+ Professionalism
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Spent over $800 over two seasons (16 visits) for their mole service which was useless. Moles still taking over yard. When I called they said I could sign up for another round of service for an addition cost, if not there was nothing more they could do. I am happy to give this update. I was contacted by the area…

Rodent exterminationService not listed
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They would great.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have to let everyone know that the man that did the work for us is named Joe, he is very respectful and very professional. Always willing to answer your questions. I have had him out here twice and decided to do a full year.i haven’t seen a trace of a mole since I signed up for the service. Thank you Tuff Turf Molebusters and thank you again Joe.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
JosephLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

Paid over $600.00 for them to remove the moles in our yard. They are correct in saying that they eliminated the current moles but I was extremely dissatisfied when the moles and their friends all showed up the following the week after the end of our contract. You evidently must have a lifetime contract to keep the…

Rodent extermination− Quality

Show more rodent extermination reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 74%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Weed control655$63–$102
Rodent extermination26$91–$323
Lawn pest control25$66–$139
General wildlife removal25$214–$426
Mosquito extermination19$66–$106
Bug & insect extermination13$66–$146
Grass seeding11—
General pest inspection3$66–$136

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