How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORETufts Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 278 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Tufts Carpet Cleaning for 5 kinds of job.
Tufts Carpet Cleaning for area rug cleaning
Clear ✕All 19 Google reviews tagged “Area rug cleaning”
Prompt, tidy. He handled my carpets gently. My fine carpets have been cleaned carefully and thoroughly by Tufts for many years.
Great Job! Was concerned about the cost to clean all my carpets but I am so happy I did it all. Such an amazing difference. Smells so nice also. Thank you Tufts!!
Once again an amazing job!!! I had my area rug done too and it looks brand new. I’ve been using Tufts Carpet Cleaning since 2014😊
We've been using Tufts for our rental properties and our own home for several years now. Always on time, cheerful, and thorough!
I've used Tuff's Carpet Cleaner for 3 years now and I've always been super impressed with his service!!
So quick and great service! Cheyenne was in and out of my 900 square foot apartment in under an hour. So worth it.
Great communication, very prompt, carpets look fabulous.
Good job!
Cheyenne was great! He worked really hard on our old dirty carpets, and I am looking forward to having him as a regular part of keeping our house up.
I was very pleased with the service and results. Customer service is excellent and cost affordable.I will recommend them to my friends.
I have been calling Cheyenne at Tufts for years for my home and business needs and he NEVER disappoints. He does all the expected things right, is timely, well priced, professional. Further, I am always pleasantly surprised by his quality and kindness. This time, my commercial building had a last minute tenant sign…
Tufts is always so amazing to work with! I have used them in the past to clean my carpets for a move and had them out this week to clean some area rugs. They have always been quick to respond, are easy and fast to schedule, on time, very professional and do such a great job!! I highly recommend Tufts and will definitely have them back out again soon.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 59 | $170–$365 |
| Carpet steam cleaning | 50 | $176–$403 |
| Pet stain & odor removal | 36 | $214–$448 |
| Area rug cleaning | 19 | $164–$440 |
| Upholstery cleaning | 6 | $196–$371 |
