How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORETufts Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 278 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Tufts Carpet Cleaning for 5 kinds of job.
Tufts Carpet Cleaning for general carpet cleaning
Clear ✕All 59 Google reviews tagged “General carpet cleaning”
Cheyenne did a great job on my carpets. Very professional.
I am a rental housing owner and have hired Tufts Carpet Cleaning a dozen times in seven years. Cheyenne Tufts always does an excellent job. He is easy to schedule with, always on time, does a thorough job cleaning and is very nice and professional. If you want a locally owned and operated carpet cleaner who is…
I have used Tufts for years at my businesses and at my home. Always top notch. My go to for carpet cleaning.
Tufts did great work cleaning our carpets. Cheyenne was prompt, professional, and super efficient. Communication before and after appointment was clear and I would definitely hire him again.
Great Job! Was concerned about the cost to clean all my carpets but I am so happy I did it all. Such an amazing difference. Smells so nice also. Thank you Tufts!!
y area rugs were 20 years old and never been cleaner. After Cheyenne cleaned them they looked new again. Thank you for such good service
Update Nov 2024: I just had my carpets done again. The service was as great as in 2022. Cheyenne is so friendly and helpful. He made our worn-out carpet look great for the upcoming holidays. I hope the next time they come, we have new carpets. Nov 2022 Thank you, Thank you, Thank you....Our carpet is older and has…
This is the second service with Tufts. The owner Cheyenne is very helpful and professional. He arrived on time and was quick with his set up and assessment. He tackled all my concerned areas. I had some stains from my toddler and pets and those were all lifted in the cleaning process. I am so pleased with the…
Great as always!
Cheyenne was great to work with and was able to complete our job on a tight timeframe. Thank you!
Great response, quick service, and great quality! Cheyenne is very professional and did a great job!
I had two of my rooms cleaned by Tufts and couldn't be happier. Cheyenne was communicative before the appointment, arrived on time, was professional, and my carpets look great after years of my dog making messes on them. I plan to use Tufts again when I want my carpets cleaned. Thanks, Cheyenne!
great experience, 2nd time i've had them and highly recommend them,
Fast turn around on request and did a great job. Thanks Cheyenne.
He was on time and got right to work. Did a great job and I will use them again for the carpet cleaning.
I've used Tuff's Carpet Cleaner for 3 years now and I've always been super impressed with his service!!
Super great experience! He was super informative and helpful in getting out different stains! We are planning to use him again when we need our carpet cleaned in the future.
So quick and great service! Cheyenne was in and out of my 900 square foot apartment in under an hour. So worth it.
Our experience with Tufts Carpet Cleaning was excellent. We had been referred by a friend who has used them before and we were impressed with the overall experience. Our cleaning professional arrived on time, did a thorough job, and gave us some tips for future care. We would use Tufts again and recommend them to others.
Did EXCELLENT work. DEFINITELY recommend 👌
Good job!
I don't know how to articulate my experience with Tufts other than it's exactly what you *hope* your carpet cleaning experience will be like. Excellent communication during the entire process, punctual, professional, knowledgeable, and with newer equipment. Completely satisfied and I always call Tufts first when…
Fantastic service, he did all our office which had over decades worth of retail an shop traffic stomped into them. They turned out great. Thanks from all the Camping World staff
We’ve been using Tuft’s for 8+ years and have had nothing but excellent experiences!
Tufts cleaned our carpets. Our small dog has been very hard on them. The cleaning much improved the condition of them.
Great service
Great work! Professional and on time
Great job!
Seemed to be very professional and cost effective.
Very professional job. He located my husband’s wedding ring which has been missing for months and left it on my desk. It was greatly appreciated.
Awesome company, Awesome job! I always use Tufts! I would recommend them to everyone!
Need your carpets cleaned? Look no further tufts is the way to go, you will not be disappointed! Very Thorough and professional. Will definitely be using their service from here on out.
Tufts (Carpet Cleaning) came highly recommended from a friend, and I couldn’t be more happy with my experience!
I highly recommend his work and the company. Great service and professionalism.
We are very pleased with the service. Very thorough and prompt. Excellent communication, confirming times and expectations. Carpets look great!
Surveyed areas, treated high traffic spots before beginning service. Listen to our needs and recommended store shelf product to treat spots for individual cleaning. He was professional throughout.
Tufts did a great job on my whole-house carpet cleaning. Friendly, communicative, on time and my carpets look great. Highly recommend Tufts!
We used this carpet cleaning service in the past before we sold our home! He did an excellent job and decided to call again when we needed our carpet cleaned!
Cheyenne did an amazing job! He was very informative, professional, clean and on time! He removed stains that previous carpet cleaners told us they could not remove and were not successful at removing. 10/10 recommend Tufts Carpet Cleaning!!!!
Cheyenne was great! He worked really hard on our old dirty carpets, and I am looking forward to having him as a regular part of keeping our house up.
I was very pleased with the service and results. Customer service is excellent and cost affordable.I will recommend them to my friends.
Highly recommended! Cheyenne was quick to respond, squeezed me in on super short notice, did an excellent job on my EXTREMELY dirty carpet, was a pleasure to chat with, and was very professional. He was respectful of my home and worked fast. I will absolutely work with him again.
I have been calling Cheyenne at Tufts for years for my home and business needs and he NEVER disappoints. He does all the expected things right, is timely, well priced, professional. Further, I am always pleasantly surprised by his quality and kindness. This time, my commercial building had a last minute tenant sign…
Great job at affordable rates compared to others we were quoted. Highly recommend and will use again. The carpets look great!!
I called and needed a same day cleaning, they managed to fit us in and did a great job! Carpet looks brand new! Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 59 | $170–$365 |
| Carpet steam cleaning | 50 | $176–$403 |
| Pet stain & odor removal | 36 | $214–$448 |
| Area rug cleaning | 19 | $164–$440 |
| Upholstery cleaning | 6 | $196–$371 |
