How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORETufts Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 278 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Tufts Carpet Cleaning for 5 kinds of job.
Tufts Carpet Cleaning for pet stain & odor removal
Clear ✕All 36 Google reviews tagged “Pet stain & odor removal” · showing 20
Cheyenne did a great job on my carpets. Very professional.
Prompt, tidy. He handled my carpets gently. My fine carpets have been cleaned carefully and thoroughly by Tufts for many years.
Tufts did great work cleaning our carpets. Cheyenne was prompt, professional, and super efficient. Communication before and after appointment was clear and I would definitely hire him again.
Great Job! Was concerned about the cost to clean all my carpets but I am so happy I did it all. Such an amazing difference. Smells so nice also. Thank you Tufts!!
Update Nov 2024: I just had my carpets done again. The service was as great as in 2022. Cheyenne is so friendly and helpful. He made our worn-out carpet look great for the upcoming holidays. I hope the next time they come, we have new carpets. Nov 2022 Thank you, Thank you, Thank you....Our carpet is older and has…
This is the second service with Tufts. The owner Cheyenne is very helpful and professional. He arrived on time and was quick with his set up and assessment. He tackled all my concerned areas. I had some stains from my toddler and pets and those were all lifted in the cleaning process. I am so pleased with the…
Wonderful experience. From scheduling to getting my carpet cleaned, they are responsive and thorough and timely. Absolutely recommend Tufts Carpet Clening.
I had two of my rooms cleaned by Tufts and couldn't be happier. Cheyenne was communicative before the appointment, arrived on time, was professional, and my carpets look great after years of my dog making messes on them. I plan to use Tufts again when I want my carpets cleaned. Thanks, Cheyenne!
great experience, 2nd time i've had them and highly recommend them,
I've used Tuff's Carpet Cleaner for 3 years now and I've always been super impressed with his service!!
Great job
Did EXCELLENT work. DEFINITELY recommend 👌
I don't know how to articulate my experience with Tufts other than it's exactly what you *hope* your carpet cleaning experience will be like. Excellent communication during the entire process, punctual, professional, knowledgeable, and with newer equipment. Completely satisfied and I always call Tufts first when…
Tufts cleaned our carpets. Our small dog has been very hard on them. The cleaning much improved the condition of them.
Cheyenne Tuft was amazing and so is the carpet! Thank you
Great service
Great work! Professional and on time
Cheyenne was timely, thorough and professional. The carpet is new again!
If you need your carpets cleaned this is who you need to call. After a tragic incident in my apartment I desperately needed to have my carpets cleaned so I called Tuft's and Cheyenne was able to come out within a couple days and treated my carpet with some magical powers! Absolutely wonderful job! I couldn't get…
Awesome company, Awesome job! I always use Tufts! I would recommend them to everyone!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 59 | $170–$365 |
| Carpet steam cleaning | 50 | $176–$403 |
| Pet stain & odor removal | 36 | $214–$448 |
| Area rug cleaning | 19 | $164–$440 |
| Upholstery cleaning | 6 | $196–$371 |
