Carpet cleaning service · Tulsa, OK · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 40 rug cleaningiPosition by Experts Score among all companies we track in this category. · better than 54%
4.9★★★★★931 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$176typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for punctual arrivals, professional conduct, and effective communication throughout the booking process. Reviews highlight successful cleaning of carpets, upholstery, and air ducts, with many noting the convenience of online scheduling and clear pricing. However, a recurring criticism involves price discrepancies where final charges exceeded advertised quotes, alongside complaints about missed spots and lingering odors after service.
Google rating: 4.9 out of 5 from 931 reviews (97% five-star).
Reviews on this page: 931 Google reviews (787 with written comments, 56 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 26, 2026.
Service: Rug Cleaner serving Tulsa, Oklahoma.
Data from Google, last updated October 26, 2026.
Score profile vs other rug cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyRug Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tulsa Kwik Dry Total Cleaning: 94/100 on this factor. Category median: 96.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tulsa Kwik Dry Total Cleaning: 93/100 on this factor. Category median: 96.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tulsa Kwik Dry Total Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tulsa Kwik Dry Total Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tulsa Kwik Dry Total Cleaning: 100/100 on this factor. Category median: 74.A
100
Bar = this company · dark tick = category median.
Star ratings
931 Google reviews we collected
4.9of 5
5 stars90297%
4 stars182%
3 stars30%
2 stars20%
1 star61%
Praise vs complaints
Phrases our text analysis found in 787 written reviews
100%praise
Praise1,512100%
Complaints60%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price22357%
Reasonable15640%
Overpriced62%
Not sure31%
$176-22% vs typical rug cleaning
Middle half of what 333 customers paid ($108–$259) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude43128%
Quality & results40727%
Speed & response26317%
Would recommend19713%
Price & value1057%
Communication986%
Honesty & trust171%
What customers talk about
We read 787 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He took extra care with items that had to be moved and was respectful of his surroundings.”
“Evan was efficient, thorough and so very pleasant to work with.”
“I have used them multiple times and they are consistently professional, responsive, and fairly priced.”
“I would definitely recommend this company and will call on them again myself!”
“I felt like the price was very reasonable for the job done!”
“…k a bunch of questions that he should already know he didn’t know the pricing he didn’t understand about the debris and not being able to get up My fr…”
“Bery effective communication and easy convenient payment methods”
“The entire experience was smooth, reliable, and genuinely impressive.”
People customers mention
Anthony42 reviews
Evan20 reviews
Peyton15 reviews
Isaiah8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tulsa Kwik Dry Total Cleaning for 6 kinds of job. Pick one to see what they paid and said.
MeganLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Kwik Dry is the best! I have used them multiple times and they are consistently professional, responsive, and fairly priced. I love the convenience of the online booking. I will be using their services again!
Paid $150–200Great price
Jason6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Very convenient scheduling. Bery effective communication and easy convenient payment methods
Paid $200–250Great price
Pat8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Cleaned all my carpets tile and the air ducts. Was expensive but I am happy with the work
Paid $500+Overpriced
Courtney7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Anthony did such a great job and was so helpful and kind. Went the extra mile to make sure our carpet was cleaned. Would use again and recommend Anthony 100%!
Paid $200–250Great priceService not listed
Ginger2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very pleased with his hard work and the final result. I will definately use this service again!
SLocal Guide · 87 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Isiah did an amazing job!!! He took pride in his work!!! Highly recommend!!
We had multi-rooms, the tile cleaned, the grout re-stained and sealed.
Evan was efficient, thorough and so very pleasant to work with. He took extra care with items that had to be moved and was respectful of his surroundings. I understand why your company has 5-star ratings on your reviews. If I need any further work done I will certainly request Evan.
Price assessment: Great price
Response from the owner · a year ago
We’re so glad to hear you had a great experience with Tulsa Kwik Dry! Our team always works hard to make sure everything is done efficiently and to your satisfaction. Thanks for taking the time to leave a review
Anita Fields1 reviewiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Thank you, Anita. I'll be sure Anthony hears your kind words about how thorough and professional he was. It means a lot to the whole team that you noticed, and we look forward to seeing you again.
Megan WhippLocal Guide · 24 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Kwik Dry is the best! I have used them multiple times and they are consistently professional, responsive, and fairly priced. I love the convenience of the online booking. I will be using their services again!
Price assessment: Great price
Price: $150–200
Response from the owner · 2 years ago
Thank you so much Megan!!
Gary Wright3 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Thank you, Gary. Hearing that you found the service fantastic means a lot to our whole team, and I will be sure to pass it along. We look forward to seeing you again.
megan legg9 reviewsiTotal number of Google reviews megan has written across all businesses on Google Maps, not just this one.
Isiah was promt, professional, and friendly. He did a great job!
Price assessment: Reasonable price
Price: $200–250
Services: Service not listed
Response from the owner · 3 days ago
Megan, thank you for taking the time to leave such kind feedback. I'm so glad Isiah was prompt, professional, and friendly with you, and I'll be sure he hears how much you appreciated his work. We look forward to seeing you again.
Jason W6 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Very convenient scheduling. Bery effective communication and easy convenient payment methods
Price assessment: Great price
Price: $200–250
Response from the owner · 3 days ago
Thank you for the kind words, Jason. We work hard to make scheduling simple and keep you in the loop, so it means a lot to hear that communication and payment were easy for you. We look forward to seeing you again.
EMMA suppes2 reviewsiTotal number of Google reviews EMMA has written across all businesses on Google Maps, not just this one.
Thank you for the kind review, Emma. We're glad we could take care of your air duct and dryer cleaning for you, and we appreciate you trusting us with both. We look forward to seeing you again.
robert swanfeldLocal Guide · 29 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
TECH CAME OUT CLEARED OUT PIPE DID AND EXCELLENT JOB.WOULD RECOMEND THIS COMPANY
Response from the owner · 3 days ago
Robert, thank you for the kind words and for recommending us. I'm glad our tech was able to clear out your pipe and that you felt the job was done so well. We look forward to seeing you again.
Pat Alexander8 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Anthony did such a great job and was so helpful and kind. Went the extra mile to make sure our carpet was cleaned. Would use again and recommend Anthony 100%!
Price assessment: Great price
Price: $200–250
Services: Service not listed
Response from the owner · 3 days ago
Courtney, thank you for taking the time to write this. I'm so glad Anthony took such good care of you and made sure your carpet got cleaned the way it should. I'll pass your kind words along to him, and we look forward to seeing you again.
