Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate Tundraland Home Improvements 4.5 out of 5 based on 1086 reviews, with the owner responding to 67 percent of them. Customers frequently praise sales staff for their knowledge, friendliness, and clear communication, while installers are noted for punctuality, professionalism, and thorough explanations of maintenance. However, several low-star reviews criticize post-installation customer service, specifically citing unreturned calls, difficulty reaching support for repairs, and instances of rude behavior during initial quote visits.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
1,086 Google reviews we collected
Phrases our text analysis found in 938 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 938 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent saleman Danny went out of his way very professional and knowledgeable.”
“The person was absolutely rude as all could be, and accused my mom of lying without having a clue about anything.”
“No issues and AJ was very thorough describing all that Jacuzzi bath remodel offers.”
“I gotta say that after hearing about the waste of time and horrible behavior of Tundraland representative was to my mom, I truly empathize with anyone…”
“Kimberley was here right on time for our consultation on our bath update.”
“The sells guy, Jason came late for the appointment, jumped out of his truck, and started trying to speak Russian to me.”
“We will definitely recommend working with Kimberly from the Tundraland Team.”
“Very poor service in my opinion never use them again.”
“Kimberly was excellent and explained everything very well.”
“On 8-14-24 Luke called from the installers and not only could not explain why JB Customs were not allowed to finish the paint job but suggested that I…”
“Jim was very informative, made sure we understood everything and gave us a great deal.”
“…ff so I did a little more research on the company and found out they overcharge for often poor workmanship and have very high pressure salespeople.…”
“Super friendly, knowledgeable, honest and will go the extra mile for the customer!”
“To us that is a red flag for a shady company and does not deserve our business, maybe other people want to lie to save some money ….”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Tundraland Home Improvements for 8 kinds of job. Pick one to see what they paid and said.
Excellent saleman Danny went out of his way very professional and knowledgeable. Price was what i was looking to spend and they worked it to match.
All aspects of my decision to choose Tundaland were satisfied. This company is on top of sales, installation, and customer service follow up. My new shower is beautiful. It only took 1 day and Alex could not have been better!
It was truly a one-day job. Everyone was friendly, courteous, and knowledgeable.
Installer was very knowledgeable and courteous. Did an excellent job. We are very satisfied.
Great sales rep. Clear communication and great in house computer design software.
Brian is excellent! Super friendly, knowledgeable, honest and will go the extra mile for the customer!
| Job | Reviews | Category typical |
|---|---|---|
| Remodeling | 50 | — |
| Bathtub replacement | 49 | — |
| Shower refinishing | 22 | — |
| Plumbing fixture installation | 14 | — |
| Installation | 9 | — |
| Bathtub installation | 8 | — |
| Repair water fixtures | 4 | — |
| Bathroom tile reglazing | 3 | — |
4.5 ★★★★★ 1,086 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent saleman Danny went out of his way very professional and knowledgeable. Price was what i was looking to spend and they worked it to match.
Hi, Thom. We appreciate the kind words and are glad we could provide you with a positive experience!
All aspects of my decision to choose Tundaland were satisfied. This company is on top of sales, installation, and customer service follow up. My new shower is beautiful. It only took 1 day and Alex could not have been better!
Hi, Dennis. Your feedback is highly appreciated. Thank you for the review!
It was truly a one-day job. Everyone was friendly, courteous, and knowledgeable.
Hi, Bonnie. Thank you so much for leaving us an A+ review!
Kimberly was excellent and explained everything very well.
Hi, Lee. We are thrilled to learn that you had a positive experience with us!
Installer was very knowledgeable and courteous. Did an excellent job. We are very satisfied.
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!
Nice presentation. Impressive product. Kimberly did a good job.
Hi, Richard. Thank you so much for leaving us an A+ review!
Danny was super informative and explained everything great!
Hi, Ben. We are thrilled to learn that you had a positive experience with us!
Jim was so wonderful to work with. So professional and honest.
Hi, Sara. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great sales rep. Clear communication and great in house computer design software.
Hi, Ryan. These words go a long way, it motivates us to work even harder, thank you for the review!
Brian is excellent! Super friendly, knowledgeable, honest and will go the extra mile for the customer!
Hi, Annie. Thank you for taking the time to submit a review, we really appreciate it!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
