ANT EXTERMINATORS · JACKSONVILLE, FL
Turner Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Turner Pest Control

Better than 15% of ant exterminators · #34 of 40

4.9★2,357 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Turner Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Bed bug extermination”

★★★★★ Javier · 3 months ago

Great work performed by Richard. We are very satisfied.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Dlynnx · Edited 6 months ago

Carnell was considerate and went straight to work. A friendly man. He notified me of his service . This is the monthly service . Great work

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Virginia · 7 months ago

Our guy that was at our address for service was excellent ! Very helpful

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Jim · 10 months ago

Great service!

Great priceSpider exterminationBed bug extermination
★★★★★ Carolee · 11 months ago

Always pleasant, through and professional

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Richard · Edited a year ago

Been using a little close to 5 years now and most bugs stay away. If some decide a protest, Turner has been there to handle it. I’ve only had two experiences and that was with red ants and earwigs. Both were taken care of immediately and haven’t seen anything in almost a year. Professional service and quick response.

Reasonable priceTermite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Karon · a year ago

Luis's was amazing very professional.

Paid $80–100Great priceBed bug extermination
★★★★★ Neil · 4 years ago

Excellent customer service. Technicians are terrific. They do what they say when they say. Always on time and friendly. Had them for five years and will keep them forever.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tamara · 5 years ago

John Yancey is our service technician and did a great job. He was friendly, professional, and knowledgeable.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Heather · 2 months ago

Rating only, no written review.

Paid $160–180Reasonable priceBed bug extermination
★★★★★ Naomie · a year ago

Rating only, no written review.

Paid $200+Not sureHornet & wasp exterminationBed bug extermination
★★★★★ Elizabeth · 4 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Turner, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02022-Q3: 3.00★ (2 reviews)2023-Q2: 5.00★ (1 reviews)2023-Q3: 1.00★ (1 reviews)2024-Q2: 1.00★ (1 reviews)2024-Q3: 1.00★ (1 reviews)2025-Q2: 4.94★ (211 reviews)2025-Q3: 4.95★ (664 reviews)2025-Q4: 4.95★ (401 reviews)2026-Q1: 4.95★ (299 reviews)2026-Q2: 4.94★ (281 reviews)2026-Q3: 4.97★ (122 reviews)2026-Q4: 4.88★ (67 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

$83-15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 17%Reasonable 67%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
94
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
21

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+64 / −4
Professionalism
+78 / −1
Responsiveness
+57 / −3
Punctuality
+62 / −1
Value
+35 / −3

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