ANT EXTERMINATORS · JACKSONVILLE, FL
Turner Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Turner Pest Control

Better than 15% of ant exterminators · #34 of 40

4.9★2,357 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ P · a day ago

Shawndrecco was awesome! He took care of our ant problem. We hav had virtually NO problems since he has been servicing our property! Exceptional service

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
★★★★★ Sophia · 2 days ago

Jasper was very knowledgeable in reference to his job. He answered all the questions I had.

Paid $40–60Great price
★★★★★ Jennifer · Edited a week ago

Carnell has been servicing my home now for a few years and he is always timely, professional and kind. And he always has nice things to say that make me smile. He’s a definite keeper Turner Pest Control, give him a raise!!

Paid $40–60Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
★★★★★ Bill · Edited 2 weeks ago

The technician was friendly, courteous, and very helpful explaining what he was doing and gave recommendations.

Paid $200+Reasonable priceService not listed
★★★★★ Bobby · Edited 2 weeks ago

Justin called and met with me at my home to make sure he addressed any questions or concerns we had about our lawn treatment. He is always working to make sure our lawn looks fantastic. I highly recommend Turner Pest Control for your lawn treatment needs.

Paid $40–60Hornet & wasp exterminationSpider exterminationCockroach extermination
★★★★★ Thomas · Edited a month ago

Great service, listened to everything and sprayed all the areas I asked!! Great job!!

Paid $40–60Reasonable priceService not listed

vs category

Blue = Turner, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02022-Q3: 3.00★ (2 reviews)2023-Q2: 5.00★ (1 reviews)2023-Q3: 1.00★ (1 reviews)2024-Q2: 1.00★ (1 reviews)2024-Q3: 1.00★ (1 reviews)2025-Q2: 4.94★ (211 reviews)2025-Q3: 4.95★ (664 reviews)2025-Q4: 4.95★ (401 reviews)2026-Q1: 4.95★ (299 reviews)2026-Q2: 4.94★ (281 reviews)2026-Q3: 4.97★ (122 reviews)2026-Q4: 4.88★ (67 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

$83-15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 17%Reasonable 67%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
94
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
21

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+64 / −4
Professionalism
+78 / −1
Responsiveness
+57 / −3
Punctuality
+62 / −1
Value
+35 / −3

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