ANT EXTERMINATORS · JACKSONVILLE, FL
Turner Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Turner Pest Control

Better than 15% of ant exterminators · #34 of 40

4.9★2,357 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Turner Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Bug & insect extermination”

★★★★★ T · Edited a week ago

Byron arrived on time and addressed the issues we discussed. Byron was friendly and respectful of the property.

Not sureGeneral pest inspectionBug & insect exterminationCockroach extermination
★★★★★ Tracy · Edited a year ago

Professional, knowledgeable and efficient service. Byron answered all my questions accurately. He was extremely patient and polite!

Paid $60–80Reasonable priceMosquito exterminationBug & insect extermination
★★★★★ Theresa · a year ago

Kyle was very professional and friendly. He answered all my questions and got the job done!

Reasonable priceHome inspectionRodent exterminationTermite inspection
★★★★★ Denise · a year ago

Corey was very personal. He answered every question I had and I really appreciated that and he's a very pleasant person. I would love to have him servicing our lawn. Thank you Cory for making me feel confidence that my lawn will get better soon.

Reasonable priceBug & insect extermination
★★★★★ A · a year ago

Xavier is prompt, courteous and knowledgeable. He explained his plan and made suggestions that assisted us with the right treatment for our new home. Very pleased!

Great priceTermite inspectionMosquito exterminationBug & insect extermination
★★★★★ Arianna · a year ago

Xavier was our tech and he did an amazing job! Was polite, efficient, and you could tell very knowledgeable. It gave me peace of mind knowing Turner Pest Control could help us and sent such a reliable technician.

Reasonable priceHome inspectionBug & insect extermination
★★★★★ Sonia · a year ago

Very thorough. Gave us lots of information. And came prepared with shoe covers to walk inside the house.

Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ A · a year ago

Xavier was very knowledgeable, helpful, and friendly. I highly recommend him and Turner Pest Control. Thanks so much for servicing our home!

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Deborah · a year ago

Tre does a wonderful and thorough job. Thanks

Home inspectionHornet & wasp exterminationSpider extermination
★★★★★ Shirley · a year ago

Turner pest control does a great job -Kody has been a fantastic technician-very thorough & knowledgeable!

Reasonable priceGeneral pest inspectionMosquito exterminationCockroach extermination
★★★★★ Allen · a year ago

Chris does a great job he’s very thorough.

Reasonable priceBug & insect extermination
★★★★★ HDon · a year ago

Luis did a great job.

Reasonable priceRodent exterminationBug & insect extermination
★★★★★ Barb · a year ago

Kyle is terrific - great communication and great service!

Termite inspectionMosquito exterminationBug & insect extermination
★★★★★ Nicole · a year ago

David is very knowledgable and professional.

Bug & insect extermination
★★★★★ Nancy · a year ago

Professional, knowledgeable, and thorough. Thank you!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
★★★★★ Lena · a year ago

Rating only, no written review.

Reasonable priceHome inspectionBug & insect extermination
★★★★★ Bekka · a year ago

Rating only, no written review.

Great priceBug & insect extermination
★★★★★ Debra · a year ago

Rating only, no written review.

Reasonable priceBug & insect extermination

vs category

Blue = Turner, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02022-Q3: 3.00★ (2 reviews)2023-Q2: 5.00★ (1 reviews)2023-Q3: 1.00★ (1 reviews)2024-Q2: 1.00★ (1 reviews)2024-Q3: 1.00★ (1 reviews)2025-Q2: 4.94★ (211 reviews)2025-Q3: 4.95★ (664 reviews)2025-Q4: 4.95★ (401 reviews)2026-Q1: 4.95★ (299 reviews)2026-Q2: 4.94★ (281 reviews)2026-Q3: 4.97★ (122 reviews)2026-Q4: 4.88★ (67 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

$83-15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 17%Reasonable 67%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
94
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
21

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+64 / −4
Professionalism
+78 / −1
Responsiveness
+57 / −3
Punctuality
+62 / −1
Value
+35 / −3

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