ANT EXTERMINATORS · JACKSONVILLE, FL
Turner Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Turner Pest Control

Better than 15% of ant exterminators · #34 of 40

4.9★2,357 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Turner Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.150
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 150 Google reviews tagged “Cockroach extermination” · showing 20

★★★★★ P · a day ago

Shawndrecco was awesome! He took care of our ant problem. We hav had virtually NO problems since he has been servicing our property! Exceptional service

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
★★★★★ TV · Edited 3 days ago

Excellent work and great services as well as communication. Thank you so much.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Mike · 4 days ago

Luis was on time and very professional.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationCockroach extermination
★★★★★ Robert · Edited 4 days ago

Very professional and courteous. Job well done.

Lawn pest controlTermite exterminationSpider extermination+ Professionalism
★★★★★ Jennifer · Edited a week ago

Carnell has been servicing my home now for a few years and he is always timely, professional and kind. And he always has nice things to say that make me smile. He’s a definite keeper Turner Pest Control, give him a raise!!

Paid $40–60Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
★★★★★ T · Edited a week ago

Byron arrived on time and addressed the issues we discussed. Byron was friendly and respectful of the property.

Not sureGeneral pest inspectionBug & insect exterminationCockroach extermination
★★★★★ Bobby · Edited 2 weeks ago

Justin called and met with me at my home to make sure he addressed any questions or concerns we had about our lawn treatment. He is always working to make sure our lawn looks fantastic. I highly recommend Turner Pest Control for your lawn treatment needs.

Paid $40–60Hornet & wasp exterminationSpider exterminationCockroach extermination
★★★★★ Lori · a month ago

Luis was very thorough. We are very satisfied with the service we received. We will highly recommend Turner Pest Control.

Paid $160–180Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ CRUZ · a month ago

Very professional.

Paid $80–100Not sureHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Gdog · a month ago

Information was provided on schedule and work, in addition the technician was cooperative on rescheduling as needed

Paid $200+Reasonable priceHornet & wasp exterminationCockroach exterminationBee extermination
★★★★★ Rhonda · 2 months ago

Always respectful of my property. Always thorough.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ SheIsClothed · 2 months ago

They took care of a black widow and her babies in my garage all while I was at work. Also, loads of bugs dead around my property so job well done. Thank you Carnell

Paid $40–60Not sureSpider exterminationCockroach extermination
★★★★★ Roslyn · 3 months ago

Allen was very informative. He was patient and answered any questions I had. I did not feel rushed. I feel confident with the service that I picked for my home... thanks to Allen

Paid $200+Reasonable priceSpider exterminationCockroach exterminationAnt extermination
★★★★★ Javier · 3 months ago

Great work performed by Richard. We are very satisfied.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Abe · 4 months ago

Very nice and professional.

Paid $80–100Reasonable priceHornet & wasp exterminationFlea & mite exterminationCockroach extermination
★★★★★ Felisha · 5 months ago

Richard was very detailed and efficient! His after report was just as efficient I felt like I truly was getting my moneys worth.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Jaquicha · 5 months ago

Shannon was very professional and went above and beyond to provide excellent service. Thank you! I would highly recommend Turner Pest control!

Great priceCockroach extermination
★★★★★ Craig · 5 months ago

Richard was awesome, he explained everything he was doing and how it affected the pests. He was a wealth of knowledge and gave me some good historics of the pests in the region and what to expect to be able to discern from normal to abnormal.

Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
★★★★★ Dianne · 5 months ago

Thanks for the reminder the day before. Dean always represents the 3Ps: professional, polite and proud of his work. I appreciate having the same technician responsible for my account.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Trudy · 5 months ago

Richard was very nice and knowledgeable. He was able to answer all my questions with advice.

Reasonable priceFlea & mite exterminationCockroach extermination

Show more cockroach extermination reviews (130 more) →

vs category

Blue = Turner, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02022-Q3: 3.00★ (2 reviews)2023-Q2: 5.00★ (1 reviews)2023-Q3: 1.00★ (1 reviews)2024-Q2: 1.00★ (1 reviews)2024-Q3: 1.00★ (1 reviews)2025-Q2: 4.94★ (211 reviews)2025-Q3: 4.95★ (664 reviews)2025-Q4: 4.95★ (401 reviews)2026-Q1: 4.95★ (299 reviews)2026-Q2: 4.94★ (281 reviews)2026-Q3: 4.97★ (122 reviews)2026-Q4: 4.88★ (67 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

$83-15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 17%Reasonable 67%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%54+8.1Craft & service 20%1+0.2Value 10%4+0.4Momentum 8%94+7.5Track record 7%84+5.9Accountability 5%21+1.1Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
94
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
21

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+64 / −4
Professionalism
+78 / −1
Responsiveness
+57 / −3
Punctuality
+62 / −1
Value
+35 / −3

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