ANT EXTERMINATORS · JACKSONVILLE, FL
Turner Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%26+3.9Craft & service 20%10+2Value 10%12+1.2Momentum 8%83+6.6Track record 7%49+3.4Accountability 5%96+4.8Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Turner Pest Control

Better than 8% of ant exterminators · #37 of 40

4.9★2,562 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
91%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Turner Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$187
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Ant extermination” · showing 20

★★★★★ Lauren · Edited a week ago

Matthew is thorough and knowledgeable. Great asset to the turner pest control team!

General pest inspectionAnt extermination
★★★★★ Flo · a month ago

Kevin is thorough and professional.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Sarah · 3 months ago

Kailon was so friendly and efficient! Explained what he was treating and how everything worked.

Ant extermination
★★★★★ V · 6 months ago

Kevin B is THE man. Polite, professional, and kind, he always shows up with a smile and knows exactly what he's doing. I've been with Turner over a decade and Kevin keeps me a loyal customer. I trust him in my home to keep me and my family comfortable and can't imagine anyone else being nearly as thorough or…

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Richard · Edited 6 months ago

Kevin has a friendly and supportive attitude, very protective and professional.

Ant exterminationBed bug exterminationBee extermination+ Quality
★★★★★ Linda · Edited 7 months ago

The techs have always been pleasant and accommodating to my requests

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ John · Edited 8 months ago

Kevin I our service representative, and he does outstanding work. I truly appreciate that he takes the time to share ideas on how my Pest Control can be more effective as things change around my home. His year round work with us is why we have a pest free home.

General pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ shelby · Edited 8 months ago

Robert arrived promptly, was very polite and cordial ,and performed his work well.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Susan · Edited 9 months ago

I have noticed improvements in service from Turner in the last 12 months. They have hired very good technicians who are much more professional and will offer additional services when I inquire. For example I never knew they could spray my bushes for wraps were I have been battling an infestation. It’s apparent that…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Professionalism+ Value
★★★★★ Chuck · Edited 11 months ago

The service man came by and walked the lawn spraying in various places, however, he didn’t info us of what he was spraying for nor did he leave any documents info us of what he was doing.

Ant exterminationBug & insect exterminationCockroach extermination+ Quality
★★★★★ Jj · Edited 11 months ago

Maleek is great! He is professional and thorough. He listens to what issues I have seen and gives great quality customer service. He is an asset to the Turner Pest Control Company.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · a year ago

Kevin from Turner Pest Control has been our technician for two years now. He has provided excellent customer service and continues to be consistent and hardworking, meeting all our pest control needs. Thank you and keep up the good work.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Renee · a year ago

Our tech Robert, came to our house today. He is friendly, courteous and very knowledgeable. He deserves a bonus!

Reasonable priceAnt extermination
★★★★★ Carol · a year ago

Our technician was on time, thorough and very kind.

Reasonable priceHornet & wasp exterminationAnt extermination
★★★★★ delaney · a year ago

Technician Coli was great. He was knowledgeable, friendly, understanding of my concerns of pet safety, and I felt comfortable and confident with him in my home. Will keep using Turner and hopefully see Coli again!

Reasonable priceAnt extermination
★★★★★ John · Edited a year ago

Turner pest control is efficient, courteous, knowledgeable and friendly.

Home inspectionGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ James · a year ago

Kailon was very thorough and professional. Explained all the services he performed. A+ service!

Not sureBug & insect exterminationAnt extermination
★★★★ Alice · 2 years ago

In our experience, Turner’s well-prepared representatives seem conscientious about their work and do a good job.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ stacy · 3 years ago

I've had issues with all bugs due to heat and rain. I call and they are here right away and exactly when they say they will be. The gentleman that sprays is very professional, kind and aware of his products he even tells me of areas I should foam in to help bugs stay out. We had new large pine bark laid and he even…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Judy · 3 years ago

Alan was very professional and very knowledgeable about his product and service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism

Show more ant extermination reviews (20 more) →

vs category

Blue = Turner, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.43★ (14 reviews)2024-Q2: 4.41★ (32 reviews)2024-Q3: 4.71★ (49 reviews)2024-Q4: 4.82★ (28 reviews)2025-Q1: 4.66★ (93 reviews)2025-Q2: 4.92★ (363 reviews)2025-Q3: 4.95★ (702 reviews)2025-Q4: 4.93★ (431 reviews)2026-Q1: 4.97★ (306 reviews)2026-Q2: 4.85★ (200 reviews)2026-Q3: 4.88★ (72 reviews)2026-Q4: 4.91★ (57 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$110+11% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 13%Reasonable 71%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%26+3.9Craft & service 20%10+2Value 10%12+1.2Momentum 8%83+6.6Track record 7%49+3.4Accountability 5%96+4.8Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
26
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
10
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
12
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
49
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
96

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −1
Professionalism
+217 / −1
Responsiveness
+159 / −2
Punctuality
+156 / −0
Value
+109 / −1

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