ANT EXTERMINATORS · JACKSONVILLE, FL
Turner Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%26+3.9Craft & service 20%10+2Value 10%12+1.2Momentum 8%83+6.6Track record 7%49+3.4Accountability 5%96+4.8Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Turner Pest Control

Better than 8% of ant exterminators · #37 of 40

4.9★2,562 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
91%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Michele · 2 days ago

Kailon did our monthly lawn maintence. It’s definitely better than our previous service.

Paid $60–80Reasonable priceService not listed
★★★★★ Ross · Edited a week ago

Chris always does a outstanding job around our place. Considerate, respectful and a nice person

Paid $40–60Reasonable priceGeneral pest inspection
★★★★★ Miriam · Edited a week ago

Mason is always friendly and personable. He answers questions, and is very efficient!I I am happy that he be is my service person.

Paid $60–80Reasonable priceService not listed
★★★★★ Diane · Edited 2 weeks ago

Professional friendly proficient neat all you could ask for and more. Down home friendly just like us. Would definitely recommend to others. Feel very comfortable with them.

Paid $140–160Great priceRodent exterminationTermite inspectionTermite extermination
★★★★★ Teresa · Edited 2 weeks ago

Tyler is great. He always does a great job treating our home, is friendly and courteous and answers all our questions.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
★★★★★ Sean · a month ago

Very professional and personable. Discussed what he was going to do and he right to work.

Paid $60–80Great priceGeneral pest inspection

vs category

Blue = Turner, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.43★ (14 reviews)2024-Q2: 4.41★ (32 reviews)2024-Q3: 4.71★ (49 reviews)2024-Q4: 4.82★ (28 reviews)2025-Q1: 4.66★ (93 reviews)2025-Q2: 4.92★ (363 reviews)2025-Q3: 4.95★ (702 reviews)2025-Q4: 4.93★ (431 reviews)2026-Q1: 4.97★ (306 reviews)2026-Q2: 4.85★ (200 reviews)2026-Q3: 4.88★ (72 reviews)2026-Q4: 4.91★ (57 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$110+11% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 13%Reasonable 71%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%26+3.9Craft & service 20%10+2Value 10%12+1.2Momentum 8%83+6.6Track record 7%49+3.4Accountability 5%96+4.8Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
26
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
10
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
12
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
49
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
96

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −1
Professionalism
+217 / −1
Responsiveness
+159 / −2
Punctuality
+156 / −0
Value
+109 / −1

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