Experts Reviews · Company report
TW Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

TW Tree Care

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 193 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TW Tree Care is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TW Tree Care is better than 99% of stump removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TW Tree Care is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TW Tree Care is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TW Tree Care is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TW Tree Care is better than —% of stump removal services.–
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Reviews for your job

Customers hired TW Tree Care for 4 kinds of job.

TW Tree Care for tree removal

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Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Tree removal” · showing 20

Meagan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

A neighbor referred me to TW Tree and the service was great. Trevor came right out to provide an estimate and scheduled the job within a couple of weeks. The crew came out with all the equipment and the trees were down without a trace to clean up within an hour. Would definitely use TW Tree again. Thank you Trevor and crew!

Great priceTree removal
Dan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We called tw tree to inquire about getting a tree taken down and within the hour he had reached out to let us know he could take it down same day! Our yard was left spotless and the service was impeccable!

Great priceTree removal
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I received a call within 15 minutes of leaving a message on their site and they came out in less than two weeks to take care of two fallen trees. Excellent work! I will definitely be contacting Trevor in the spring to take a few trees down.

Reasonable priceTree removal
mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Trevor did an excellent job in removing a bunch of trees from. Professional and fast!

Reasonable priceTree trimming & pruningTree removal
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They showed up, set up, cut 2 100+ ft tall pines down, chipped up everything they could, hauled away what they couldn't, cleaned up better than they found it, addressed my few concerns, all in @2.5 hours. So, yeah, 5 stars! John.

Reasonable priceTree removal
HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

TW Tree Care does an excellent job. Very professional and polite. Took down many large oak and pine trees. Great price, quality sevice, a great job. Highly recommended...

Great priceTree removal
Rob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

TW was great! Trevor had everything done faster than I thought, removing a number of large trees, and did a great clean up when finished.

Great priceTree removal
DianeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had 3 dead 100 ft ash trees that were too close to our house and needed to come down. TW Tree Care of Paxton responded quickly with a reasonable quote and plan of action. Trevor and his young crew arrived early in the day with all their amazing state of the art equipment and safety gear. The job was not easy as…

Reasonable priceTree removal
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trever was very easy to work with. He did excellent work and made sure the area was clean. He showed up when he said he would. He charged a very fair amount and was very professional. We would definitely hire him again.

Reasonable priceTree removal
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trevor and his crew did an amazing job removing several dead ash trees and a sizable nuisance pine. They worked swiftly, safely, and were extremely professional! Highly recommended for any tree removal needs

Reasonable priceTree removal
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everything was great from start to finish! Trevor and his crew are true professionals.

Reasonable priceTree removal
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent service and reasonably priced.

Reasonable priceTree removal
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TW Tree Service has been there for me over the years to remove large and small trees from my property. Some of the removal has been simple others not so much. (See pics) Trevor and company have never disappointed and have the proven capabilities to handle all my tree needs. Never bee let down and you wont be either.

Reasonable priceCabling & bracingTree stump removalTree trimming & pruning
Vyto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend TW Tree. They removed several large trees in a very timely manner. At a very reasonable price. They worked safely, efficiently and handled the large trees with ease. I was also very pleased with the cleanup afterwards.

Reasonable priceTree trimming & pruningTree removal
HadiLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I recently hired TW Tree Care for a complex tree removal, and I am incredibly impressed. They didn't just cut branches; they engineered a safe, methodical removal plan that protected all surrounding structures. The crew was professional, skilled, and treated my property with great care. If you need, safe, and…

Reasonable priceTree trimming & pruningTree removal
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Trevor what's exceptional in his service. His original quote was either in line or better than the others that I received and he followed up with completing the job as expected. Trevor also had some follow-up work that we were looking to have done and he came back and did that also in a timely fashion.

Reasonable priceTree removal
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trevor and his crew were very professional. They were punctual, very efficient and cleaned up the yard very nicely afterwards.

Tree removal
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience. I sent in a request through the website and Trevor was able to come out the same day and give me an estimate. Him and his crew carefully removed a big dead tree near the power lines and did a great job cleaning up after.

Great priceTree removal
JamieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my second time hiring TW Tree Care. Trevor responded to my inquiry super fast and the whole project was done in the blink of an eye. They took down a tree and trimed dead branches out of another tree making sure to be mindful of our gardens, bushes, and lawn. Everything was cleaned up before they left and…

Customer photo from Jamie's review
Reasonable priceTree trimming & pruningTree removal
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I contacted TW TREE CARE to request tree trunks removal following a nasty ice storm. Within 2 hours they contacted me with the information I needed including an estimate for services. We agreed on the reasonable price and within 72 hours they came to my home. The crew of two arrived fully equipped on time and began…

Tree removal

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 66%Overpriced 0%Not sure 0%

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