Experts Reviews · Company report
TW Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

TW Tree Care

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 193 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TW Tree Care is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TW Tree Care is better than 99% of stump removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TW Tree Care is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TW Tree Care is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TW Tree Care is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TW Tree Care is better than —% of stump removal services.–
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Reviews for your job

Customers hired TW Tree Care for 4 kinds of job.

TW Tree Care for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Tree trimming & pruning” · showing 20

mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Trevor did an excellent job in removing a bunch of trees from. Professional and fast!

Reasonable priceTree trimming & pruningTree removal
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great company to hire, so satisfied with their work. Very prompt, good group of guys. Thank you!

Reasonable priceTree trimming & pruning
Gene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

100% satisfied with the pruning work Trevor and crew did on our trees. Highly recommend TW Tree Care and will definitely hire them again for future needs.

Reasonable priceTree trimming & pruning
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trevor got back to me the same day I called. He ended up coming a day earlier than expected to see what needed to be done. He told me he would be able to be there Thursday or Friday and actually was able to get it done Thursday. They were great and cleaned up very well when they were done. I am surrounded by…

Reasonable priceTree trimming & pruning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TW Tree Service has been there for me over the years to remove large and small trees from my property. Some of the removal has been simple others not so much. (See pics) Trevor and company have never disappointed and have the proven capabilities to handle all my tree needs. Never bee let down and you wont be either.

Reasonable priceCabling & bracingTree stump removalTree trimming & pruning
Vyto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend TW Tree. They removed several large trees in a very timely manner. At a very reasonable price. They worked safely, efficiently and handled the large trees with ease. I was also very pleased with the cleanup afterwards.

Reasonable priceTree trimming & pruningTree removal
HadiLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I recently hired TW Tree Care for a complex tree removal, and I am incredibly impressed. They didn't just cut branches; they engineered a safe, methodical removal plan that protected all surrounding structures. The crew was professional, skilled, and treated my property with great care. If you need, safe, and…

Reasonable priceTree trimming & pruningTree removal
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From receiving quote to finishing the job, Trevor and his crew did a excellent job.Would use them again and recommend them for tree service

Reasonable priceTree trimming & pruning
Erin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

TW tree was prompt with coming out to give a quote and the work was done within the next week.

Reasonable priceTree trimming & pruning
JamieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my second time hiring TW Tree Care. Trevor responded to my inquiry super fast and the whole project was done in the blink of an eye. They took down a tree and trimed dead branches out of another tree making sure to be mindful of our gardens, bushes, and lawn. Everything was cleaned up before they left and…

Customer photo from Jamie's review
Reasonable priceTree trimming & pruningTree removal
NandyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Trevor did great work cutting down a few trees in our yard. He is very responsive and clean up after Will use his services forever

Great priceTree trimming & pruning
Guillermo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Efficient and responsible. Clean work, positive attitude and willingness to consider and address client's concerns and needs

Reasonable priceTree trimming & pruningTree removal
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very quick, very good service. Had them out for a quote on Friday and the job was done the following week. Price was very good as well

Tree trimming & pruning
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trevor and Team did a wonderful job w removing and cutting trees and pruning and clean up .. hard workers for sure .. opened up space of brush and overgrowth and left a wonderful change .. Thanks Trevor Would call again for sure

Reasonable priceTree trimming & pruning
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Top form work. Impressed by their collaborative work and skill

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Rodney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Trevor and crew did a great job trimming 6 Norway Spruces away from our house, and cabling one of the trees that had a split in it. He was very quick to respond to messages, and came right out to look at what we needed done. Highly recommend TW Tree for their prompt, professional service!!

Customer photo from Rodney's review
Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended! Quick service, great cleanup, extremely professional!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trevor is responsive and incredibly committed to his profession. Great work ethic, I enthusiastically endorse his work

Tree removalTree trimming & pruning+ Responsiveness+ Value
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired TW Tree Care to remove a 60-65 foot oak that was above the power lines that ran from the street to my house. The tree had developed a crack that was expanding and I was concerned of it falling on the lines or someone. They came quickly and used a crane to lift large portions over 45 foot pines that lined the…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5 Stars all the way! I am absolutely thrilled with services provided. I have used Trevor several times and he and his employees are always courteous, professional and take pride in the work they perform. TW Tree took down 2 adult grown oaks that kept dropping lovely acorns on my nice car and trimmed up a white…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 66%Overpriced 0%Not sure 0%

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