Experts Reviews · Company report
Twedell's Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%95+13.4Replies to reviews 7%15+1.1Craft & service penalty99−0.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Twedell's Towing

Medford, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 89 towing services · 4.6★ from 118 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Twedell's Towing is better than 82% of towing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Twedell's Towing is better than 77% of towing services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Twedell's Towing is better than 99% of towing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Twedell's Towing is better than 95% of towing services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Twedell's Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Twedell's Towing is better than 15% of towing services.F
15

Reviews for your job

Customers hired Twedell's Towing for 2 kinds of job.

Twedell's Towing for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Car towing” · showing 20

Heaven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I received assistance quickly on a hot afternoon and enjoyed a friendly chat with Jason while my car was being towed from Medford to Grants Pass. It was an all-around good experience.

Not sureCar towing
Leo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

When I called for help they went out of their way to help me, sent me a link to sent my location to and they gave me the best rate they could. Thank you. If I need help again they will be who I call

Great priceCar towing
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Twedells twice and both times they were fast and super awesome. Jason was a life saver for us picking up my son's car at 3am. Knowledgeable. I will use them again.

Great priceCar towing
Galloway3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Guys helped me undecking few vehicles shipped from Alaska on Semi, few bikes and very low bmw i8, providing a lot of care and making sure everything done flawlessly. Great service.

Special vehicle towingCar towing
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called Twedell's while on vacation when my truck overheated. They had a flatbed available which I needed. Jason showed up in 20mins and got me squared away quickly. Thanks for the assist!

Reasonable priceCar towing
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason was punctual and professional. He easily got our car out of a right spot.

Reasonable priceCar towing
ChristineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Was great and speedy very nice towing my sons truck.

Reasonable priceCar towing
Grace6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very fast, professional, and friendly!

Great priceCar towing
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional and friendly.

Reasonable priceCar towing
RecoveryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Twedell’s towing, towed my truck after Jackson County Sheriff’s tagged it as abandoned. It had to be moved within 24 hours. It was immovable due to the sheriff’s losing the only key back in march. After explaining to Ed (Twedell’s owner) we were able to come to a fair deal to get my truck out of impound. Thank you…

Great priceCar towing
Lucy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our truck was totaled in accident and these people were so caring & helpful thru the whole process!

Car towing
sigyn57Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I really appreciated the quick service in getting my car to the shop. They were able to bill my insurance directly, saving me the hassle. Thanks!

Great priceCar towing
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They arrived quickly. They were very professional and polite.

Reasonable priceCar towing
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven did a wonderful job took very good care of my Corvette

Car towing
Hana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Twedell’s towing saved me today! I woke up and my car wouldn’t start. After calling several other tow companies in town who all told me it would be a several hour wait, Twedells was able to show up within 30 minutes of my request and got me safely towed to the dealership in time for a last minute appointment. The…

Great priceCar towing
Cheri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Edmund towed our RV to a storage place since our truck had broke down. Edmund was so kind and helpful. Our difficult day ended with a bit of sunshine from Ed. Thank you!

Car towing
GailLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are so happy we went to Trudell’s towing service! Jason was super professional, and went well above and beyond to help us. Al so came to help as it was a very tricky situation with two truck stuck on a snowy Hillside. It was very steep, and the and the hills were covered completely with ice. Thanks again, Jason!

Car towingSpecial vehicle towing
Adam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The driver was very professional. Looked after my truck like it was his own. The office people were great. I definitely recommend these professionals.

Car towing+ Quality+ Professionalism
Christina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Twedell's Towing came out quickly to help us out and we couldn't have been more pleased and satisfied. They were friendly, professional and extremely capable!! It was Father's Day and we thought we weren't going to get anyone to come out but they showed up like heros! My husband and I couldn't be happier, thank you so much!

Car towing+ Punctuality+ Quality+ Professionalism
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The dispatcher was friendly and knowledgeable, her estimate of the driver's arrival time was fast and accurate. Sam the driver was professional and personable. They both made an unpleasant situation stress free and, actually, kind of enjoyable. Thank you!

Car towing+ Punctuality+ Quality+ Professionalism

Show more car towing reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 35%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Car towing21—
Special vehicle towing5—

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