Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Twin Cities Accounting and Tax logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%49+11.9Value 14%85+12Replies to reviews 7%29+2.1Momentum penalty37−6.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Twin Cities Accounting and Tax

Falcon Heights, MN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 35 bookkeeping services · 4.7★ from 96 Google reviews

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Percentile vs other bookkeeping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Twin Cities Accounting and Tax is better than 64% of bookkeeping services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Twin Cities Accounting and Tax is better than 49% of bookkeeping services.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Twin Cities Accounting and Tax is better than —% of bookkeeping services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Twin Cities Accounting and Tax is better than 85% of bookkeeping services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Twin Cities Accounting and Tax is better than 37% of bookkeeping services.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Twin Cities Accounting and Tax is better than 29% of bookkeeping services.D
29

Reviews for your job

Customers hired Twin Cities Accounting and Tax for 6 kinds of job.

Twin Cities Accounting and Tax for accounting audits

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Accounting audits”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Accounting audits”

James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Richard at Twin Cities Accounting and Tax helped with both my personal and business taxes this year. The process was straightforward, and everything was completed on time.

Reasonable priceAccounting audits
Benson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This is the best company for all of your tax and accounting needs. They are very consistent with tax returns and deadlines. Whether it's personal or commercial Twin Cities can handle it. I speak from experience and I would recommend their services to anyone in need. We have used this company for almost two years now .Thank you for great customer service!

Reasonable priceAccounting audits
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Extremely fast and accurate, Thank you. See you next year.

Reasonable priceAccounting audits
Tamara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am a small buisness owner and have had both my buisness and personal taxes handled by Twin Cities Accounting for 3 years. Richard is knowledgeable and thorough. He's excellent with response and turnaround times. He has a personable, non judgemental approach and has a wealth of knowledge. I know that he has my back and has my best interest as a client.

Reasonable priceAccounting audits

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 47%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return filing6—
Accounting audits4—
Tax planning3—
Individual income tax return preparation2—
Payroll accounting2—
Tax problem consulting2—

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