Twins Collision Inc

My insurance company recommended this shop, and I’m so glad they did! My entire experience was seamless, they communicated with me throughout, and my car looks brand new. While I hope to not need them in the future, I’d definitely return as a customer!

Excellent work and wonderful people. Communication was transparent and work was done timely. Hope not to need their repair work again, but would return if needed!

Just really amazing customer service and great work. Thank you!! I’ve been referring ppl to this place ever since.

I had such a great experience with Twins Collision! My Mazda CX-90 was rear-ended, and a friend recommended them to me. I’m so glad she did. They did an amazing job—my car looks brand new again and the paint job is perfect! The customer service was also excellent. They kept me informed and explained everything to… Read full review

I’m always nervous handing my car over to a new mechanic but Twins was unbelievably excellent in all aspects right from the start. I happened across Twins when I was searching for a collision expert in the area. It took them less than 15 minutes to give me an all encompassing estimate. Their price was reasonable.… Read full review

The best auto body shop in NYC! Lucy was absolutely amazing and kept me updated throughout the entire repair process. They repaired damage to the rear left bumper of my vehicle after another driver accidentally hit my parked car, and the result was incredible, it looks like it just came out of the dealership! The… Read full review

The team at Twins Collision will change your expectations about body shops. They are accommodating, fast, easy to communicate with, and professional!. I brought my Telluride in for a bumped replacement and the experience was wonderful. They even washed the car and filled up the tank when it was ready to be picked up.

Trustworthy folks who do great work! They will continue to be my go to as long as I live in the neighborhood and probably as long as I am in NYC.

Great service, car looks like new!

This has to be one of the best experiences I’ve had with a talented and kind service. I was treated with such respect after a traumatic car moment. The best part; my car is better than new now. They did outstanding repairs and paint job. Love this

"I want to start by saying that I can't recommend Twins Collision enough! They did an absolutely flawless job repairing my car after I was side swiped while parked. The paint match is perfect, better than when I bought it from the dealer. The bodywork was perfect! The staff was incredibly professional, kept me… Read full review

Twins collisions is definitely my permanent mechanic I was sideswipe and my insurance gave me the option to go anywhere so I ask what are the 5 stars locations that they have under they're umbrella this was the first option they gave me and now I know why ..my service is now completed I thought they would paint it… Read full review

Responsive, communicative, friendly, professional, helpful

Where do I start, I must say Unbelievable work! They took care of my car after my accident and it looks like nothing ever happened to it. The paint match is flawless and the body lines are perfect. They really take pride in their craft. They are Trustworthy, skilled, and honest. Manny and Richie at Twins Collision… Read full review

You never want to go to a body shop because it usually means something bad happened but I feel very lucky to live near Twins. Unfortunately I'm a repeat customer but every time has been a good experience. This time, I had to get my bumper replaced, and with all the sensors and technology in newer cars, it could have… Read full review

We chose Twins because they partnered with our insurance which made the process of getting our car repaired much easier. But I would recommend Twins regardless. They did a beautiful job, were friendly, and kept me informed of the progress. My car looked brand new when they were done!

My experience with this auto shop was really excellent. The service was very quick and I was updated frequently on the progress, I would highly recommend this shop.

Great service! After an accident my car needed some auto body repairs and the shop did a great job fixing my car and always keeping me and my insurance informed. Highly recommend!!

Just a phenomenal service and repairs! Lucy at Twin Collision made my entire ordeal with my car easy and pain free! Hopefully nobody else will hit ma car but I am not worried anymore! Because I know that it will be a fla less repair! Thank you Lucy!

I had a great experience with this body shop. I cannot recommend this business enough. Lucy and the Twins team have assisted me in the last 5-6 years. The shop has a reliable team that keeps their clients informed and updated every step of the way. They fixed my car incredibly efficiently and much faster than I… Read full review

Had my back bumper destroyed by a tow truck last August. The Benz dealership referred me to Twins Collision and they installed a new bumper and painted it. They did such a great job. The car looked better than when I gave it to them. Fast forward to today, I had a noticable scuff on my front bumper and decided to… Read full review

Absolutely superb! I couldn't be happier with the repair work to my (brand new!) accident damaged car. From the moment I arrived I was welcomed and treated with complete professionalism by everyone I spoke to. Everything happened exactly as Lucy said it would, from the estimate arriving, to the car being ready… Read full review

Excellent service. Went there for scratch removal on Tesla Model Y prior to lease return. Post the video inspection Tesla provided an absurd estimate to fix it. They took a quick look and said polishing could fix it completely. They did it in under 15 minutes and saved me the amount I would have had to pay Tesla for… Read full review

Great customer service and work, the work they did on my car went above my expectations. This is the place to get your car fixed if you are in LIC/Astoria/Queens

Great service! My car came out amazing, could’ve have asked for better. 5 out of 5 highly recommend!

I am so happy with the service. My car looks amazing and everyone was so wonderful through the process.

Twins Collision did an incredible job with my car, it looks like new. The quality of their work and customer service is second to none .. no matter what make or model of car you have if you need body work Twins will deliver. Highly recommended

This is now the 2nd time I've used Twins when I've been in need with my vehicle and they've been nothing but wonderful. Communicative, honest, and efficient. Of course the hope is to not NEED them, but they're 100% going to be and remain my go-to shop

Great experience with Twins Collision Inc. in Long Island City. Lucy was fantastic! very responsive and informative. I was updated at every step of the repair process, and the work came out excellent. Highly recommend!

I brought my car in after an accident, and the team did an outstanding job. The repairs were flawless, the paint matched perfectly, and the staff kept me updated every step of the way. Highly recommend!

Twins is my go to if (god forbid) anything happens again. Everything went really smooth with them, Lucy at the front desk helped me patiently fill out all my paperwork, and they even went above and beyond and polished my car too.

I could not be more satisfied with the work Twins Collisions did on my vehicle. Their work is impecable, very clean and not even carefully looking for imperfections, I could find a detail. It looks as the brand new car it is. I was awe with the great communication with me as customer. They kept me posted on the… Read full review

Great experience and wonderful staff! The team at Twins has always given me the highest quality treatment while repairing my vehicle and I cannot recommend them enough. They are easy to communicate with, turn around repairs very quickly, and make the experience enjoyable. Highly recommend!

Flawless job

Dropped off car and got it back very quickly, work was top notch and communication throughout the process was great, there’s a reason they’ve been a neighborhood staple for so many decades

Impeccable work and customer service. Not only did they fix my car earlier than expected, they washed the outside, cleaned the inside, and charged it! They even gave me a ride to the train when I dropped it off. I will never go anywhere else.

Amazing job!

This shop was recommended by Tesla service center and I am so glad I followed their recommendation and went to this location, despite the fact that it’s much further from my house/less convenient than other Tesla-certified shops. Overall: excellent and quick service. While their work is impressive and the overall… Read full review

Very professional and attentive to details. Work was done beautifully and my experience was A+

The experience with Twin Collision was more then what I expected let me start off with Lucy she was sooo nice and delightful professional keep me posted on my car every step of the way and reassure me everything will be fix like new, and for sure it was delivered, my car was brand new, there workers did an excellent… Read full review

This is my 3rd time there (unfortunately. Lol). Needless to say they are the best collision shop in the area. Especially if you care about paint matching etc. attention to detail in general. They go over everything that is damaged and replace it with original OEM parts only. Car is better than new. Highly recommend.

Excellent service. Very professional. They work fast and their quality of work is top notch. Highly recommended.

They were very professional, clean, reliable and timely with repairs.

Hit a deer which caused some bad damage to the front and passenger side of my car. They were able to replace, fix and paint everything so it looked brand new when they were done!

Very good work!

I had such a great experience, everyone was so nice, they even helped me to get a rental even if it wasn’t their job at all! They were extremely communicative, always answered my calls and texts, i felt my car was really safe and well taken care of, i absolutely recommend this business, very professional amazing customer service, Thank you again!

Twins collision has excellent and speedy service. I brought my car in and they took it the same day. A rental car was arranged within minutes as well. I was informed via text what was going on in the interim. I picked up my car and dropped of the rental. The whole process was seamless and they did such a great job… Read full review

The team at Twin Collision was fantastic! The work looks great!

Had some body work that needed to be fixed from two accidents. Since bringing my car to this shop was greated by a great staff and Lucy helped take care of everything for me and made sure to always keep me updated with everything being done with my car. Upon receiving my car the quality of work they have done was… Read full review

I got into an accident a couple of months ago. Twins did a phenomenal job repairing my car. I highly recommend!

This is the fourth time that Twins repaired one of my vehicles and the service is outstanding, the claims move with incredible speed and not only was our car returned in perfect condition, it actually runs better than before the accident. This shop does seriously amazing work and we have had wprk done on Hondas and… Read full review

Amazing experience at Twins Collision. From Lucy taking care of all of the details to the owners who took great care to make sure my car looked like new, I am very grateful and would always choose this shop.

Twins collision came highly recommended by my mechanic. They did an amazing job and completed it a day earlier. Great customer service and follow up.

I have a 2019 its now 2022. Excellent work done by these guys. Car looks brand new like the first day I bought it.. can never tell it was in a accident. Thank you guys 👍 👍 👍 👍 👍

Excellent work and finished on time.

I used Twins Collision after someone hit my car in the back while I was parked and needed some bumper dents and front grill fixes and parts replacement. I’m so happy I found this place. Everything went so smoothly from the day I dropped the car in until the day I picked it up. My car looks like just came out of the… Read full review

It is very difficult to find an honest repair shop, after an extensive search I found this shop. I am extremely happy with the results. My car looked brand new when they were done. They are extremely honest and friendly. Lucy is awesome, she is always pleasant and easy to contact. After a horrible experience with another shop I am glad I found this one.

I would first like to thank Lucy who went way and beyond never rushed me out the doors always took her time and explained details and information about my car gave me updates on the status as well. They took the time to go over all the work that was recommended and explained by details of what work would be done so… Read full review

If you are looking for a place to get your vehicle repaired, Twins Collision is the place. My car was damaged while parked on the street in NYC, I filed a claim with my insurance company and Twins was listed as one of the Auto repair shops. Of course I did my research before I chose this shop, and I don’t believe I… Read full review

Excellent customer service. Twins exceeded my expectations with their prompt and timely work. I would absolutely recommend them to any family or friends in need of auto-body work.

Lucy is one of the Top service reps I have ever met and she carefully and skillful I takes care of all concerns that a customer my have and allow you to rest assure that a top job well done will be performed! Twins collision took care of my Porsche (Big Baby) as if it were their own. Big Hats off to all the sweet… Read full review

This is the second time this shop has done work on a car of mine, and both times their work was flawless. Work was also finished when they said it would be - highly recommend.

Very friendly and punctual. The work was perfect and handled with care. The whole process was seamless and hassle free. Thank you guys!

Very professional and amazing people working there!

Wonderful service and high quality body work on my damaged Mercedes. They were able to replace a door and additional collision repairs in time for my move. Great communication. Could not be happier with their service!

Getting my Prius repaired at Twins Collision was such a good experience... Everyone from the owners to Lucy at the front desk, were so on top of the repair and every time I called to check in, they we're so friendly, helpful, and efficient. They even got the car finished in time for a trip I had to take and fixed… Read full review

I would highly recommend this company. I couldn't have been more impressed with how they handled everything and took care of my car. I will be going back to them for everything car related in the future.

Their very professional, and on time.

I’ve been a long time customer at Twins — I remember having my first incident (car got keyed) and my father telling me “do not go anywhere but Twins. It’s a guaranteed job well done.” The paint job these guys do is pretty identical to the factory — ever since, I’ve lost count how many times I have been there and… Read full review

Honest, Ethical and professional owners And staff. Have been using their auto Body repair services for over 15 years. Never been let down and used by my Colleagues at work too. Richie and Manny always personally Responsive and Lucy is amazing With updates and follow up. Excellent AAA++ customer service. Thank you!

Someone sideswiped my parked 2018 BMW. I took it to twins collision and they provided excellent service and even finished ahead of schedule. Came out perfect, highly recommended!! UPDATE: Went back for a bumper, hood and fender repair. Service was exceptional again. If you want outstanding work + service at reasonable prices, this is where to go.

I had went for an insurance claim and had to get my whole driver side fixed and I was beyond satisfied with the outcome. The people there have the utmost customer service you can ask for totally would recommend them

This is the 2nd time I’ve been here and these guys do not disappoint!! My car was involved in a hit and run which left the front fender and bumper scratched and marked up as well as my brand new wheel. Chris made the process incredibly easy and was patient with me with all of my concerns. The Twin Collision team and… Read full review

I had my bumper repaint and the job came back looking amazing will go back for more work done to my car.

Impressed and appreciative over the level of customer service, quality, and speed during the repair process.

Amazing work great customer service

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