Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
Google reviewers rate Two Maids & A Mop 4.8 out of 5 based on 104 reviews, highlighting professional conduct, punctuality, and thorough cleaning for residential and move-out services. Customers frequently note positive communication and satisfaction with the results, though some report missed spots or incomplete tasks. A recurring criticism involves communication breakdowns, including repeated requests for information and missed appointments where staff failed to show up or return calls.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
104 Google reviews we collected
Phrases our text analysis found in 90 written reviews
How often each topic comes up in the written reviews
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an amazing experience I will continue to use this company and refer them to all my friends and family!”
“Two Maids & A Mop should be your go-to for professional cleaning.”
“Cleaning services was great and most definitely will be using this company AGAIN”
“Great service, the ladies were punctual and very thorough.”
“Two Maids was super communicative and professional during their visit!”
“Outstanding services for an amazingly fair price.”
“It is hard finding a maid service you can trust, so I definitely intend to utilize them again in the future!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Two Maids & A Mop Cordova for 8 kinds of job. Pick one to see what they paid and said.
I had an amazing experience I will continue to use this company and refer them to all my friends and family!
Convinced this place doesn't exist. I had a service estimated between 8-10 and no one showeed up. Every time I called, I got transferred fo their national sales center as they couldn't get ahold of the owner, Nicole. Finally at 10:15 they got ahold of her and they said she'd call me back. She didn't. When I finally…
Two Maids & A Mop should be your go-to for professional cleaning. Nicole and team will take fantastic care of you!
I absolutely loved their performance and professionalism. I will be scheduling again.
Didn't listen when we took them around the house showing them what to dust, blinds were barley touched and my shelves in my bedroom which I let them know to dust was not dusted at all, it just seems they moved around my appliances and made my picture frames crooked to appear they cleaned and dusted..they were here…
1st off the ladies did a wonderful job on the house!⭐️⭐️⭐️⭐️⭐️I'm busy on the road working so much, So they made my move-out clean super easy. I'm sorry I questioned the speed of they're work...professional experience🏆
| Job | Reviews | Category typical |
|---|---|---|
| General housekeeping | 34 | $164–$285 |
| Deep clean | 31 | $247–$421 |
| Standard cleaning | 17 | $164–$247 |
| Moving-related cleaning | 9 | $221–$340 |
| Office & workplace cleaning | 6 | $114–$191 |
| Upholstery cleaning | 3 | — |
| Mattress cleaning | 3 | — |
| Interior & exterior window cleaning | 3 | $183–$373 |
4.8 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had an amazing experience I will continue to use this company and refer them to all my friends and family!
Convinced this place doesn't exist. I had a service estimated between 8-10 and no one showeed up. Every time I called, I got transferred fo their national sales center as they couldn't get ahold of the owner, Nicole. Finally at 10:15 they got ahold of her and they said she'd call me back. She didn't. When I finally called and got an answer, she literally sounded like she rolled out of bed. She said maybe she can get someone there between 12-2. What a joke and waste of a day off. I hope this business gets shut down or Nicole gets fired.
I would like to extend my sincerest apologies for the recent service disruption and any inconvenience it may have caused. I understand your frustration, and I regret any negative impression my communication may have left. I want to provide some context. I have been hospitalized for the past five days, and I had just rolled out of the recovery room after undergoing surgery when we last spoke. Please know that my condition has not been optimal, which might have inadvertently influenced my tone. However, I take full responsibility for any miscommunication that may have occurred during our interactions. I acknowledge that the alternate accommodation provided was not up to the standards you expected, and for this, I am truly sorry. I genuinely hope that you find a service provider that can fulfill your needs to your satisfaction. Your experience is valuable to us, and we are committed to improving our service standards. If there's anything else I can do to rectify the situation or if you would like to discuss this further, please don't hesitate to reach out. Your understanding and patience during this challenging time are greatly appreciated. Best regards, Nicole
I reached out to this company via their website and provided all of the information requested. I received a text asking for more information so I responded via text asking them to let me know what additional information is needed. I then received a reply, asking for the exact same information that I completed on their website. I did not make a big deal out of it. I just provided the same information once again and then received another text stating they needed more information from me and to give them a call. So once again AI reached out. The person that I have been corresponding with the entire time was Nicole. When I called her she asked me for the exact same information again - how many rooms, how many bedrooms, how many bathrooms. At this point I was a tad flustered, BUT I just politely said OK I’ll give you this information, however; I’ve already provided it previously. Nicole then she says “no worries I’m gonna go back and pull that information and give you a call back for a quote in one hour”. I never heard back from Nicole. Two days later I received a text from her as if she never has spoken with me before asking if I needed their services. This is when I let my frustration show. If they are this unorganized why would I allow them in my home? I’ll keep looking for service. The end.
"Thank you for taking the time to share your feedback with us. I genuinely apologize for the inconvenience and frustration you've experienced during your interactions with our company. It's clear that we fell short of our standards in this instance, and I appreciate you bringing this to our attention. We are committed to improving our processes and ensuring a smoother experience for our customers. Your feedback will be invaluable in helping us make the necessary changes. I'm sorry for any inconvenience you've faced, and we will use this as an opportunity to learn and grow as a company. If you have any further comments or suggestions or if you decide to consider our services in the future, please don't hesitate to reach out. We value your input and would welcome the opportunity to provide you with a better experience. Thank you again for your feedback, and we wish you the best in your search for services." ~Nicole
Two Maids & A Mop should be your go-to for professional cleaning. Nicole and team will take fantastic care of you!
I absolutely loved their performance and professionalism. I will be scheduling again.
Didn't listen when we took them around the house showing them what to dust, blinds were barley touched and my shelves in my bedroom which I let them know to dust was not dusted at all, it just seems they moved around my appliances and made my picture frames crooked to appear they cleaned and dusted..they were here for at least 4 hours and there is absolutely no way they were cleaning the entire time. I'm very disappointed in their work.bathroom shower was not cleaned as we specifically told them to do.i spent 591 on a deep cleaning and maybe got 50 dollars worth of effort. We told them we would be back for a walk through and they will contact us 45 minutes before they were done. They never called and left without warning. Never would I recommend this company.this is exactly what we came home too yesterday June 30th
1st off the ladies did a wonderful job on the house!⭐️⭐️⭐️⭐️⭐️I'm busy on the road working so much, So they made my move-out clean super easy. I'm sorry I questioned the speed of they're work...professional experience🏆
Great service. Will try again.
They were professional. and did excellent work.
Highly recommend great service !
Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
