iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%43+10.4Value 14%78+11Replies to reviews 7%81+5.7Craft & service penalty45−5.5Momentum penalty88−1.2Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 79 piano moversiPosition by Experts Score among all companies we track in this category. · better than 1%
4.6★★★★★168 Google reviews · 4 photos
88%five-star reviews
4.50★last 12 monthsiAverage stars on reviews from the last 12 months only.
10.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
76%reviews answered by the owner
$945typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Two Men and a Truck Moving 4.6 out of 5 stars based on 168 reviews, with the owner responding to 76 percent of them. Customers frequently praise the company for punctuality, professional communication, careful handling of items, and reasonable pricing during residential and assisted living moves. However, low-star reviews cite issues with damaged belongings, failure to follow specific packing instructions, and difficulties reaching customer service to resolve claims.
Google rating: 4.6 out of 5 from 168 reviews (88% five-star).
Reviews on this page: 168 Google reviews (154 with written comments, 1 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 23, 2026.
Service: Piano Mover serving Gary, Indiana.
Data from Google, last updated November 10, 2026.
Score profile vs other piano movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Two Men and a Truck MovingPiano Movers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Two Men and a Truck Moving: 62/100 on this factor. Category median: 91.B
62
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Two Men and a Truck Moving: 43/100 on this factor. Category median: 88.C
43
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Two Men and a Truck Moving: 45/100 on this factor. Category median: 92.C
45
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Two Men and a Truck Moving: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Two Men and a Truck Moving: 88/100 on this factor. Category median: 100.A
88
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Two Men and a Truck Moving: 81/100 on this factor. Category median: 86.A
81
Bar = this company · dark tick = category median.
Star ratings
168 Google reviews we collected
4.6of 5
5 stars14888%
4 stars32%
3 stars11%
2 stars53%
1 star117%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
95%praise
Praise31195%
Complaints185%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
91%fair
Great price218%
Reasonable873%
Overpriced19%
Not sure00%
$945+7% vs typical piano movers
Middle half of what 9 customers paid ($569–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10532%
Speed & response6520%
Would recommend6119%
Quality & results5416%
Price & value289%
Communication103%
Honesty & trust62%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team struck the perfect balance of professionalism and personable interaction.”
“(Throwing her things on the floor first then into a box) When she expressed concerns she was met with hostility and rudeness.”
“This time, it was a quick and efficient move in and out.”
“they moved as slow as they could, smoking weed, dinging up the walls of her brand new home.”
“If you are looking for a reliable and trustworthy moving company, I highly recommend them!”
“I did my research when locating a moving company and was very highly recommended by several people.”
“…tails with Cara in the office who is extremely knowledgeable, caring, detail-oriented and efficient at her job to the amazing team of movers who liste…”
“…orage bed they did make me but I later found out more that that was damaged to some other drawers to that same bed.…”
“…o Men and a Truck I had little doubt that their business practice is fair and respectful.…”
“Used more then one time, prices were outrageous & not worth it after 2nd time & half lazy "helpers" I actually ended up using friends & family to finish”
“…l-oriented and efficient at her job to the amazing team of movers who listened to my concerns and handled everything with such care!…”
“I know this is a rather long review, but it is submitted with honest integrity.”
People customers mention
Point4 reviews
Brandon3 reviews
Valparaiso3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Two Men and a Truck Moving for 7 kinds of job. Pick one to see what they paid and said.
CindyM1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Two Men and a Truck provided a great moving experience! The team struck the perfect balance of professionalism and personable interaction. They worked their tails off! It was a warm, humid day, but they never quit! I have no plans to move again anytime soon, but they would be my first phone call!
Paid $3,000–3,500Reasonable price
Stvakr4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Third time using them and outstanding results. Teams are careful and conscientious. Front office is organized and follows up. This is a good company with a strong culture. They should be proud of themselves!
Paid $2,000–2,500Reasonable price
Kate4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great move…again. We have used Two Men & A Truck many times for multiple moves and they are fantastic. This time, it was a quick and efficient move in and out. Very pleased with their dependable service.
Paid $500–1,000Great price
Amy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a great experience with Two Men and a Truck. The three man crew was very professional, friendly, punctual and handled everything with care. The team worked efficiently, made the entire moving process smooth and stress-free and went above and beyond to ensure everything was taken care of. Their excellent…
Paid $500–1,000Reasonable price
Jennie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Two Men and a Truck are our go to moving company. I think our family is about 5 moves in at this point and we’ve been super satisfied every time. Shout out to our latest crew. Those two guys can hustle.
Paid $200–400Reasonable priceLocal moving
Mark14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We used Two Men and a Truck to move my Mother into assisted living. They were great. They were very flexible. The move went quickly with no damage. This was the second time we've used them, and we'll use them again.
Two Men and a Truck provided a great moving experience! The team struck the perfect balance of professionalism and personable interaction. They worked their tails off! It was a warm, humid day, but they never quit! I have no plans to move again anytime soon, but they would be my first phone call!
Price assessment: Reasonable price
Price: $3,000–3,500
Stvakr4 reviewsiTotal number of Google reviews Stvakr has written across all businesses on Google Maps, not just this one.
Third time using them and outstanding results. Teams are careful and conscientious. Front office is organized and follows up. This is a good company with a strong culture. They should be proud of themselves!
Price assessment: Reasonable price
Price: $2,000–2,500
Kate McGinty4 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Great move…again. We have used Two Men & A Truck many times for multiple moves and they are fantastic. This time, it was a quick and efficient move in and out. Very pleased with their dependable service.
Price assessment: Great price
Price: $500–1,000
Amy Parr4 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
I had a great experience with Two Men and a Truck. The three man crew was very professional, friendly, punctual and handled everything with care. The team worked efficiently, made the entire moving process smooth and stress-free and went above and beyond to ensure everything was taken care of. Their excellent customer service truly stood out (especially Kara who helped me the entire way)! If you are looking for a reliable and trustworthy moving company, I highly recommend them!
Price assessment: Reasonable price
Price: $500–1,000
Evan FrystakLocal Guide · 34 reviewsiTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Two Men and a Truck are our go to moving company. I think our family is about 5 moves in at this point and we’ve been super satisfied every time. Shout out to our latest crew. Those two guys can hustle.
Price assessment: Reasonable price
Price: $200–400
Services: Local moving
margaret petrushaLocal Guide · 15 reviewsiTotal number of Google reviews margaret has written across all businesses on Google Maps, not just this one.
After the 2 young men opened my 2 garage doors and the door to put items in the basement, I assumed it was customary to secure them when you are finished. My dog Betty got out and was saved by a neighbor.i spoke to mng mike and he said they don’t close or secure doors when they are the ones that opened them.i wish he I could show you how they left it. Be very cautious with TWO MEN AN A TRUCK.
Price assessment: Overpriced
Services: Local moving
Mark McClain14 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
We used Two Men and a Truck to move my Mother into assisted living. They were great. They were very flexible. The move went quickly with no damage. This was the second time we've used them, and we'll use them again.
Price assessment: Reasonable price
Price: $800–1,000
Services: Local moving
Chris FreibergLocal Guide · 18 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Thank you, Chris, for your positive feedback! We're thrilled to hear you found our service quick, efficient, and well-priced. Thanks for choosing TWO MEN AND A TRUCK!
Jake3 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
We used two men and a truck from Crownpoint today. Tony, Michael, and Dimitri were great. Very respectful, they didn’t waste time and loading the truck, and handled everything with care. Great overall experience!
Price assessment: Reasonable price
Price: $1,000–1,200
Services: Local moving
Response from the owner · a year ago
Thank you, Jake, for sharing your positive experience with Tony, Michael, and Dimitri. We're thrilled to hear they provided respectful and efficient service. Thanks for choosing TWO MEN AND A TRUCK!
