Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
U HAVE IT MAID - Chicago Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%92+22.3Value 14%82+11.6Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

U HAVE IT MAID - Chicago Cleaning Services

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.U HAVE IT MAID - Chicago Cleaning Services is better than 90% of move-in/move-out cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 92% of move-in/move-out cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.U HAVE IT MAID - Chicago Cleaning Services is better than 92% of move-in/move-out cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 82% of move-in/move-out cleaning services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.U HAVE IT MAID - Chicago Cleaning Services is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 75% of move-in/move-out cleaning services.B
75

Reviews for your job

Customers hired U HAVE IT MAID - Chicago Cleaning Services for 5 kinds of job.

U HAVE IT MAID - Chicago Cleaning Services for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$321
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “General housekeeping”

Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve been utilizing their services for every month for almost a year now, and you truly do not recognize how beneficial it is to have a clean house to come home to everyday until it happens. Their team is always so thorough and professional and polite. They work around our two crazy dogs who love them, and they…

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very clean condo. Thorough.

Paid $150–200Reasonable priceGeneral housekeeping
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

U HAVE IT MAID has been fantastic. Estefania did an amazing job cleaning my apartment - everything was spotless, organized, and fresh. She was thorough, professional, and efficient. Highly recommend their service and will definitely book again!

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

U Have it Maid always does a great and thorough job! They're professional and easy to work with. Excited to book my next cleaning!

Paid $150–200Reasonable priceGeneral housekeeping
Oli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Yussellyn was fantastic! She cleaned my place with excellent detail and left no dirt behind! Will be booking this service for my home regularly!

Standard cleaningGeneral housekeeping
Alexandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Yussellyn was great! She was super kind and thorough - the entire experience was effortless from the booking to payment to the actual service.

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
derren13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great work & professional 10/10

Paid $250–300Standard cleaningGeneral housekeeping
ceila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They're so good at what they do, I loved it—they do an amazing job!

Paid $100–150Great priceGeneral housekeeping
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sandra and Ruth did a great job!

General housekeeping
Betty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My cleaning lady did a phenomenal job on cleaning my home! It was awesome to see how well she took her time to do an extraordinary job! I will use this cleaning company going forward as long as I’m living here in Chicago! Great job Guys, you guys are amazing. Thanks again for doing a top Tier cleaning in my home! Bravo!!!!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Antina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My life is so much easier thanks to U Have It Maid! Gislayne keeps my house in tiptop shape and just is the sweetest person - even my dog loves her! Super professional, thorough and keeps me organized. I’ll be using this company as long as they’re in service.

General housekeeping+ Responsiveness+ Punctuality+ Quality
DeeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was incredible! They were kind and happy and my condo looked better than when I moved in!! i strongly recommend them, you will not be disappointed!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ArturoLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and professionalism.

General housekeeping+ Punctuality+ Quality+ Professionalism
MARIA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio

General housekeepingOffice & workplace cleaning+ Responsiveness+ Quality+ Professionalism
shantelleLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was super impressed with the job Martha and her crew at U HAVE IT MAID did at my apartment. They are polite, considerate, and professional. And I should add, very thorough. And as good as they are, their rates are extremely fair. And I know because I called around. Really happy with the service. Will definitely use again.

Deep cleanGeneral housekeeping+ Quality+ Professionalism+ Value
Daniela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Magui is awesome, highly recommend her!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
mai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceGeneral housekeeping
Breanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Quality+ Professionalism

Price

$265+10% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 6%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning62$153–$233
Deep clean53$271–$471
Moving-related cleaning29$315–$705
General housekeeping19$158–$321
Office & workplace cleaning4$126–$227

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