Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
U HAVE IT MAID - Chicago Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%92+22.3Value 14%82+11.6Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

U HAVE IT MAID - Chicago Cleaning Services

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.U HAVE IT MAID - Chicago Cleaning Services is better than 90% of move-in/move-out cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 92% of move-in/move-out cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.U HAVE IT MAID - Chicago Cleaning Services is better than 92% of move-in/move-out cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 82% of move-in/move-out cleaning services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.U HAVE IT MAID - Chicago Cleaning Services is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 75% of move-in/move-out cleaning services.B
75

Reviews for your job

Customers hired U HAVE IT MAID - Chicago Cleaning Services for 5 kinds of job.

U HAVE IT MAID - Chicago Cleaning Services for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$227
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 22

All 4 Google reviews tagged “Office & workplace cleaning”

Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

U HAVE IT MAID has been fantastic. Estefania did an amazing job cleaning my apartment - everything was spotless, organized, and fresh. She was thorough, professional, and efficient. Highly recommend their service and will definitely book again!

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company was recommended to me by a friend who works in Real Estate and they did not disappoint. We have used U HAVE IT MAID for our home and office for about 6 months. They are responsive, communicate well and do a good job for our place and small business. All the staff is so friendly and professional and…

Office & workplace cleaning+ Responsiveness+ Quality+ Professionalism
MARIA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio

General housekeepingOffice & workplace cleaning+ Responsiveness+ Quality+ Professionalism
Berna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired U HAVE IT MAID for a deep cleaning at my nail salon and was impressed with the professionalism. Booking was extremely easy, I received messages when the team was on the way and when the job was finished. Communication for me is extremely important and it seems that they take it seriously. The staff that…

Office & workplace cleaning+ Professionalism

Price

$265+10% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 6%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning62$153–$233
Deep clean53$271–$471
Moving-related cleaning29$315–$705
General housekeeping19$158–$321
Office & workplace cleaning4$126–$227

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