Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
U HAVE IT MAID - Chicago Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%92+22.3Value 14%82+11.6Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

U HAVE IT MAID - Chicago Cleaning Services

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.U HAVE IT MAID - Chicago Cleaning Services is better than 90% of move-in/move-out cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 92% of move-in/move-out cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.U HAVE IT MAID - Chicago Cleaning Services is better than 92% of move-in/move-out cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 82% of move-in/move-out cleaning services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.U HAVE IT MAID - Chicago Cleaning Services is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.U HAVE IT MAID - Chicago Cleaning Services is better than 75% of move-in/move-out cleaning services.B
75

Reviews for your job

Customers hired U HAVE IT MAID - Chicago Cleaning Services for 5 kinds of job.

U HAVE IT MAID - Chicago Cleaning Services for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 62 Google reviews tagged “Standard cleaning” · showing 20

Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always so professional, extremely thorough, and a delight to work with. Team has always been great with pets, too. Highly recommend!

Standard cleaning
Taé2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent!!

Paid $150–200Reasonable priceStandard cleaning
Kris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

I’ve been a customer for over a year and have my house cleaned every other week. Recently when I was traveling, I requested to skip a cleaning (first time ever) and I was charged a “skip fee”. On top of that, many simple things were missed. My coffee pot had dust on it, there was a cobweb on a light fixture, etc.…

Paid $150–200OverpricedStandard cleaning
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve been utilizing their services for every month for almost a year now, and you truly do not recognize how beneficial it is to have a clean house to come home to everyday until it happens. Their team is always so thorough and professional and polite. They work around our two crazy dogs who love them, and they…

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
Nora4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yusselyn is great!! She’s detail oriented, kind, and my house always looks great after. I have some issues with products and she’s great about using the ones I request. The whole company is easy to schedule and very responsive.

Paid $100–150Reasonable priceStandard cleaning
Sachin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Communicative and easy to coordinate. Maylin is always on time and does a phenomenal job. Highly recommend

Reasonable priceStandard cleaning
Brian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dayse was so great, thanks!

Standard cleaning
Madyson8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

great job cleaning, would recommend, easy to schedule and coordinate

Paid $100–150Reasonable priceStandard cleaning
Imani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Great job! They were very quick to respond from start to finish. The cleaner arrived on time and got straight to work. She also took care of some extra spills in the kitchen that I pointed out, which I really appreciated. Although, there were a couple of small things that were missed. A few crumbs and dirt spots…

Paid $150–200OverpricedStandard cleaning
Bella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Love working with U Have it Maid. Have used them for a couple of years now, they are very professional, easy to coordinate with, text & email friendly (for easy communication/setup/changes) and the cleaners are friendly and great to work with. Would highly recommend!

Reasonable priceStandard cleaning
TamaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used U Have It Maid service for the past few months for bi-weekly cleaning. I appreciate coming home to a freshly cleaned home after work! The ladies (Ruth, and now Adalia) are thorough and both left/leave thoughtful touches around our apartment :). Management is communicative, responsive, and professional.…

Paid $150–200Reasonable priceStandard cleaning
Elliott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a very good and thorough job. Delightful people. Will use them again and highly recommend them.

Paid $250–300Reasonable priceStandard cleaning
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Phenomenal job, our bathroom was spotless!

Standard cleaning
Savanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

AMAZING JOB every time

Paid $200–250Reasonable priceStandard cleaning
Martine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I found this company after bad luck with a few house cleaners. This team is amazing. They are very communicative, very reliable and always leave my place looking and smelling amazing.

Paid $200–250Reasonable priceStandard cleaning
Brigitte6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve used U HAVE IT MAID at least 5 times now and they do not disappoint. Super reliable and trustworthy. I would recommend them to anyone in the Chicago area.

Reasonable priceStandard cleaningDeep clean
nash2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Anahi was on time, quick and thorough! I'll absolutely be using these services again and am so satisfied with the work I received

Customer photo from nash's review
Paid $150–200Reasonable priceStandard cleaning
Lindsey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

U Have It Made is a wonderful cleaning service! The cleaners work very diligently, and they are so kind. They do a great job!

Standard cleaningDeep clean
AshleyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great communication, easy to schedule. Reliable. They always leave a cute design on my kids beds.

Reasonable priceStandard cleaning
LexiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our service was wonderful. She worked hard and addressed all of our priorities in hiring a cleaning service! Will book again.

Paid $200–250Reasonable priceStandard cleaning

Show more standard cleaning reviews (42 more) →

Price

$265+10% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 6%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning62$153–$233
Deep clean53$271–$471
Moving-related cleaning29$315–$705
General housekeeping19$158–$321
Office & workplace cleaning4$126–$227

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