Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
U.s Best Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

U.s Best Pest Control

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 53 rodent control · 5.0★ from 134 Google reviews

📞 Call (410) 301-4834Request a call backWebsite ↗

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.U.s Best Pest Control is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.U.s Best Pest Control is better than 95% of rodent control.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.U.s Best Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.U.s Best Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.U.s Best Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.U.s Best Pest Control is better than —% of rodent control.–
—

Reviews for your job

Customers hired U.s Best Pest Control for 8 kinds of job.

U.s Best Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 41

All 8 Google reviews tagged “Cockroach extermination”

VondouLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service from Jay is always exceptional and timely. He is the only person that I trust with my home and other homes I’ve lived in I almost don’t want to give him as a recommendation because I want to keep the secret to myself. Yet it’s the only right thing to do because good service is hard to find.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Alphonso13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This review is long overdue. We hired us Best pest control in February to eradicate our rodent issues. UBPC we're very professional and most importantly effective! Hopefully we will not have to but if we needed to we would definitely hire them again.

Cockroach exterminationRodent extermination
Mel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the best pest control I could’ve asked for. When our cats got fleas, Jay was informative, quick to respond, and thorough. We tried homemade remedies for weeks, and he got rid of fleas after the first of two (standard) treatments. We had him back for roaches and haven’t seen any since. On top of that,…

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

U.S. Best Pest Control is by far the best contractor I have ever hired. Period. If anyone has ever had much experience with contractors these days, you know there are serious issues with dishonesty, and in many cases, outright theft. In all honesty, U.S. Best essentially restored my faith in humanity. Upon…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
E10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had roaches problems in our new home and Decided to call for professional help.. after 2 treatments I never saw another roach in my kitchen again. Thank you!

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
JaneLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Cockroach exterminationRodent extermination+ Quality
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$103–$323
General pest inspection9$53–$116
Cockroach extermination8$91–$246
Ant extermination6$86–$167
Hornet & wasp extermination4$81–$186
Spider extermination4$81–$144
Bug & insect extermination2$63–$128
Flea & mite extermination2$125–$282

Compare with

Rogers Pest Control, LLC logoRogers Pest Control, LLCExperts Score 100Baltimore · 5.00★MD Pest Patrol logoMD Pest PatrolExperts Score 100Baltimore · 5.00★Rosenbloom Pest Control, Inc. logoRosenbloom Pest Control, Inc.Experts Score 98Baltimore · 4.97★