Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
ULALA Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ULALA Med Spa

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 112 medical spas · 5.0★ from 287 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ULALA Med Spa is better than 98% of medical spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ULALA Med Spa is better than 98% of medical spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ULALA Med Spa is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ULALA Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ULALA Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ULALA Med Spa is better than —% of medical spas.–
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Reviews for your job

Customers hired ULALA Med Spa for 8 kinds of job.

ULALA Med Spa for dermaplaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Dermaplaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Dermaplaning”

Nidia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

One of the best facials I’ve ever had, super calm experience with also answers to all my concerns and also received recommendations to my skin :)

Reasonable priceDermaplaning
Columbia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Esta carita solo me la tocan en Ulala medspa, el mejor servicio y productos de calidad además de una atención espectacular. Caro tiene las mejores manos. El mejor sitio de Austin para todos tus tratamientos faciales y láser 😘

Customer photo from Columbia's review
Great priceHydraFacialBOTOX treatmentsDermaplaning
Daisy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best salon ever

Great priceSculptra treatmentsLip fillersHydraFacial
Luisanyelis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Una gran experiencia, y muy buenos resultados lo recomiendo muchísimo ❤️

Great priceSculptra treatmentsLip fillersHydraFacial
Daniela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Definitivamente desde que encontré este lugar nunca más volví a visitar otro, Carolina es amable, super dedicada y los servicios en verdad dan resultados, si quieres tener buenos resultados, definitivamente no encontrarás otro lugar mejor que este.

HydraFacialMicroneedlingBOTOX treatments
La4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carolina is the best!! She is very professional and kind. She works with every skin types and is able to recommend different treatments. My self esteem has improve I don’t use much make up anymore. You will not regret her service she takes really care of you.

Dermaplaning
Rosbeli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very picky and like to do my research before trying a place wether it being a restaurant, store, or spa. I have gone to several facial places, and definitely this one has been the best! Very professional, clean space and just overall zen vibes. You will love and not be disappointed with your facial!

DermaplaningIV therapyPRP facial
Erin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ulala is amazing!! Carolina is wonderful and kind! My skin was glowing for weeks and I received compliments from friends and strangers alike saying how lovely my skin looked. I highly recommend her and can’t wait to book my next appointment!!

DermaplaningHydraFacialJUVÉDERM treatments
Mariela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to Carolina to get a facial and ever since my first encounter my experiences have been AMAZING! She is very knowledgeable and makes you feel super comfortable. Ever since I started going with her I can see a huge difference in my skin and I am constantly getting compliments. I would highly recommend her!

DermaplaningHydraFacial
Lidice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Un excelente servicio!!! Amabilidad y profesionalismo. Es recomendado 100%

Dermaplaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial33—
Laser hair removal26—
BOTOX treatments24—
Lip fillers14—
Sculptra treatments12—
Dermaplaning10—
Dysport treatment7—
Microneedling5—

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