Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
ULALA Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ULALA Med Spa

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 112 medical spas · 5.0★ from 287 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ULALA Med Spa is better than 98% of medical spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ULALA Med Spa is better than 98% of medical spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ULALA Med Spa is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ULALA Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ULALA Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ULALA Med Spa is better than —% of medical spas.–
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Reviews for your job

Customers hired ULALA Med Spa for 8 kinds of job.

ULALA Med Spa for hydrafacial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “HydraFacial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “HydraFacial” · showing 20

Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I received a hydrafacial and my expectations were exceeded. Thank you so much Joseline!

HydraFacial
Maria12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excelente servicio al cliente, me encantaron los faciales con Josi y también logré quitarme las verrugas! Gracias 🙏🏻

Great priceHydraFacial
Yuemil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excelente servicio, son todas muy amables, me hice contorno mandíbular y mentón con Carolina y un hydrafacial con Joseline. Volveré pronto. Las recomiendo

Reasonable priceHydraFacialService not listed
EvaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a Hydrafacial treatment done with Carolina. She was super nice, nurturing and knowledgeable about the different treatments they have to offer. I will definitely come back to see her.

Great priceHydraFacial
Ninsy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

10/10 experience! Professional staff, beautiful environment, and amazing results. I highly recommend this med spa to anyone looking for quality care and excellent service.

Lip fillersHydraFacial
Columbia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Esta carita solo me la tocan en Ulala medspa, el mejor servicio y productos de calidad además de una atención espectacular. Caro tiene las mejores manos. El mejor sitio de Austin para todos tus tratamientos faciales y láser 😘

Customer photo from Columbia's review
Great priceHydraFacialBOTOX treatmentsDermaplaning
Jenny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Caro es la mejor … súper profesional y atenta amo todos los tratamientos que ella realiza , soy fan del Hidrofacial y el Disport. Lo recomiendo al 100% para que visiten ULALA MED SPA . She’s awesome super professional Caro is the best. I really love everything she’s doing. 100 % recommend this place come to visit.

Reasonable priceSculptra treatmentsLip fillersHydraFacial
Daisy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best salon ever

Great priceSculptra treatmentsLip fillersHydraFacial
erika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excelente servicio y siempre muy amables

Reasonable priceHydraFacial
Luisanyelis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Una gran experiencia, y muy buenos resultados lo recomiendo muchísimo ❤️

Great priceSculptra treatmentsLip fillersHydraFacial
Isaac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excelente muy bueno

Reasonable priceHydraFacial
Jarline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

What an amazing experience! I have super sensitive skin and the acne facial was super calming and refreshing which I loved! Would definitely recommend to all of my friends and Family!

HydraFacial
Daniela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Definitivamente desde que encontré este lugar nunca más volví a visitar otro, Carolina es amable, super dedicada y los servicios en verdad dan resultados, si quieres tener buenos resultados, definitivamente no encontrarás otro lugar mejor que este.

HydraFacialMicroneedlingBOTOX treatments
KEWIN16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great place great attention good costumer service 👌🤙📞 I highly recommend this place for any treatment for yourself 🥰👋

HydraFacialMassage
EmilyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diana is the best ! She is the sweetest and most professional , highly recommend her for all your cosmetic needs - she takes her time to give you your perfect look ! Thank you Diana ♥️

HydraFacialLip fillers
SONIA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

this place is amazing

HydraFacial
Evelyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing services, she recently added laser and my experience was amazing! I can’t wait to go back and keep doing with my facials.

BOTOX treatmentsHydraFacialService not listed
Yasmineydy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excelente trabajo muy amable sus faciales y pestañas divinos Gracias carol

HydraFacial
Abril4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

En Ulala me realizaron un facial y aplicación de pestañas y quedé fascinada con los resultados, realmente sentí que me quitaron varios años de encima, mi piel la siento suave y tersa y las pestañas realzan mis ojos de manera muy natural. Aparte la atención fue espectacular y hablan español lo que me hizo sentir mucho más confiada.

HydraFacialService not listed
Laura13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the best place in Austin Tx to get a facial/ Botox and more services, super recommended and friendly. And above all you come out prettier than you expected. Este es el mejor lugar en Austin Tx para obtener un tratamiento facial y más servicios de belleza, súper recomendado y amigable. Y sobre todo sales más guapa de lo que esperabas

HydraFacialLip fillersSculptra treatments

Show more hydrafacial reviews (13 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial33—
Laser hair removal26—
BOTOX treatments24—
Lip fillers14—
Sculptra treatments12—
Dermaplaning10—
Dysport treatment7—
Microneedling5—

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