Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
ULALA Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ULALA Med Spa

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 112 medical spas · 5.0★ from 287 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ULALA Med Spa is better than 98% of medical spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ULALA Med Spa is better than 98% of medical spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ULALA Med Spa is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ULALA Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ULALA Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ULALA Med Spa is better than —% of medical spas.–
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Reviews for your job

Customers hired ULALA Med Spa for 8 kinds of job.

ULALA Med Spa for laser hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Laser hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Laser hair removal” · showing 20

Say3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Muy contenta con mi última sesión láser. Excelente servicio y amabilidad 💯.

Reasonable priceLaser hair removal
mirtha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Completamente satisfecha y feliz con los servicios de Ulala. El lugar es muy acogedor, relajante, bonito. Carolina y Joselyn son sumamente amable, dedicada, preocupada por aconsejar el mejor cuidado para el rostro y lo que necesites. Quedé encantada. Lo súper recomiendo.

Great priceLaser hair removal
Génesis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Empecé mi tratamiento de depilación láser y desde la primera sesión noté resultados increíbles. Ya voy en la tercera y cada vez es mejor. El lugar es divino y el servicio es excelente! Súper recomendado

Great priceLaser hair removal
Marily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quedé encantada con el resultado y, sin duda, es un lugar que recomiendo ampliamente. Un espacio donde la atención, la amabilidad y la excelencia en el servicio hacen toda la diferencia. Definitivamente volveré. ✨

Reasonable priceLip fillersLaser hair removalBOTOX treatments
María1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Súper acogedor me atendieron de lo mejor y muy amables atendida por Josseling

Great priceLaser hair removal
Ivette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Depilación de láser . Comencé a ver resultados desde el primer mes. 100% recomendado . Excelente servicio y atención

Great priceLaser hair removal
Yaretzi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everyone there is super nice and friendly and make you feel comfortable.

Great priceLaser hair removal
Adriana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Estoy muy feliz de haber encontrado este lugar tan maravilloso que me han tratado de lo mejor se los recomiendo ampliamente

Laser hair removalBOTOX treatments
Lily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Exelentes resultados en mi tratamiento de laser y Botox, super recomendados! Gracias equipo Ulala!

Great priceLaser hair removalBOTOX treatments
Jeeimy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve had such a great experience getting laser treatments here! Carolina is amazing! She’s professional, friendly, and always makes me feel comfortable. I highly recommend her to anyone considering laser treatments.

Laser hair removal
AnneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Escribo esta reseña desde mi vulnerabilidad, siempre he sufrido problemas hormonales y genes de mi familia que me ha llevado a ser extremadamente velluda. Siempre quise realizarme depilación láser y no me decidía por vergüenza y por altos costos en otro lugares. Pero hace unos meses encontré a Ulala y decidí…

Customer photo from Anne's review
Great priceLaser hair removal
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

“Quedé demasiado feliz con mi experiencia 😍 Súper profesional, amable y cuidadosa en todo momento. El láser Candela casi no dolió y me explicó todo perfecto antes de empezar. El lugar impecable y el trato 10/10. Ya desde la primera sesión noté diferencia. La recomiendo muchísimo 💕✨”

Great priceLaser hair removal
Karol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excelente lugar, la atención y servicios de alta calidad, me encanta siempre que voy ☺️

Reasonable priceLaser hair removal
Alexandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Me estoy realizando depilación láser y los resultados han sido maravillosos desde la primera sesión! Estoy feliz con mi tratamiento! Gracias vivas!

Reasonable priceLaser hair removal
Daisy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best salon ever

Great priceSculptra treatmentsLip fillersHydraFacial
Ingryd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Me realice tratamiento láser y me encantó! Vi un resultado maravilloso, ya no necesito rasurarme y mi piel se ve fantástica!!! ✨ gracias chicas!!!

Laser hair removal
naylha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Las chicas de este lugar son geniales recomiendo este Spa 100 por ciento..! Son muy amables y profesionales vendria mil veces mas 👍🏻🫶🏻 y el laser es lo Maximo una Maravilla..!

Reasonable priceLaser hair removal
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Encantada con la atención y los resultados de este lugar es perfecto, de la atención en adelante y Carolina es la persona mas profesional súper recomendado

Lip fillersLaser hair removal
Luisanyelis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Una gran experiencia, y muy buenos resultados lo recomiendo muchísimo ❤️

Great priceSculptra treatmentsLip fillersHydraFacial
Jimena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Un espacio donde te sientes muy comoda y especial.

Reasonable priceLaser hair removal

Show more laser hair removal reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial33—
Laser hair removal26—
BOTOX treatments24—
Lip fillers14—
Sculptra treatments12—
Dermaplaning10—
Dysport treatment7—
Microneedling5—

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