Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Ultimate European Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty36−6.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Ultimate European Repair

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 353 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate European Repair is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate European Repair is better than 60% of oil change services.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate European Repair is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate European Repair is better than 36% of oil change services.D
36
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Ultimate European Repair for 8 kinds of job.

Ultimate European Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Brakes”

Eric10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brought my Mini Cooper F56 for what I thought it was a broken external door handle and after doing the inspection they found a disconnected cable and they connected back for the same price of the diagnosis. They call me and let me know that my brake fluid Flush was due and I went ahead and completed the service.…

Customer photo from Eric's review
Auto body & trim repairBrakesBrake service & repair
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Being a repeat customer for routine service of of our Mercedes by the team at Ultimate European Repair Center continues to exceed our expectations. They have saved me hundreds of dollars by not having unnecessary service done based on another centers suggestion; proving second opinions do matter. They are a prime…

Great priceGeneral repairs & maintenanceBrakes
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

These guys were great and would highly recommend them for service on your European cars. Were very professional there was no BS on what needs to be done and was a great price and they also will tell you if something truly needs to be done. I personally sat down with the owner he listened to what was going on got…

Great priceSteering & suspension repairSteering & suspension replacementAuto brake repair
floydLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just a wonderful place to do business. Treated like royalty. There're not enough words to express how great the entire staff and I highly recommend this auto shop. From the Uber ride to a loaner was beyond what I expected. They made an expensive repair palatable. Just a good experience all the way around. .

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Value
jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What a great experience! I wanted to find a place close to home that works on BMW’s and I am very glad I found UER. Unbelievable customer service and terrific work done. I will only be coming here for my car needs.

BrakesGeneral repairs & maintenanceOil change
mfsiket5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Drew and the team are the best. Their recommendations are always spot on, honest and provide a great value. I have never had a repair shop warranty their work before I used UEA. Funny, I have never needed it because all of my work was done right the first time. I literally drive from across town to get my BMW…

Brake service & repairBrakesAuto engine diagnostic
Loren11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Andrew (owner & head Mech) is one of the most conscientious and thorough mechanics with whom I've ever had the pleasure to do business. His complete attention to detail explains why he so proficient at troubleshooting and diagnosing complex issues. He is the only BMW expert who has touched my car since I met him.

Customer photo from Loren's review
Air & cabin filter replacementBrake service & repairBrakes
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Made appointment brought my car in. Started working on it right away. Was done in a timely manner Very happy with the work as always

Brakes
Kendrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve brought my car here several times for maintenance and they have been extremely helpful as well as very professional every time. When my car is in their hands I can rest assured that the job is going to get done the right way. They go above and beyond to provide customer satisfaction like nothing I’ve seen…

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Dorothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
lacorazon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Chicago12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesElectricalExhaust+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 77%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change35—
General repairs & maintenance33—
Auto engine diagnostic29—
Engine repair14—
Brakes12—
Steering & suspension repair10—
Electrical repair9—
Electrical9—

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