Analyzing 6,594,0446.6M ReviewsFor 18,29418.3K Experts

Experts Reviews · Company report
Ultimate European Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty36−6.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Ultimate European Repair

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 353 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate European Repair is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate European Repair is better than 60% of oil change services.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate European Repair is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate European Repair is better than 36% of oil change services.D
36
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Ultimate European Repair for 8 kinds of job.

Ultimate European Repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Engine repair”

DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly and professional staff. Diagnosed the problem promptly and repaired without any upsell. Will return for future work.

Reasonable priceSteering & suspension repairEngine repair
JimmieLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

They did great work on my daughter's '15 VW Beetle. We were guessing on one part that way going to be very expensive. Turned out to be two smaller items that were half the price. They texted or called every day with progress reports. The best part was the detailed explanation of why and how they determined the problem. We will be back with our Passat.

Reasonable priceAuto engine diagnosticEngine repair
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service, fast turnaround, great pricing for European models. I had a full service of numerous parts on both my engine and suspension, and got my car back in a week. Will return for all my service needs and highly recommend for any other European car owners.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

These guys were great and would highly recommend them for service on your European cars. Were very professional there was no BS on what needs to be done and was a great price and they also will tell you if something truly needs to be done. I personally sat down with the owner he listened to what was going on got…

Great priceSteering & suspension repairSteering & suspension replacementAuto brake repair
RobertLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always had great service there. Best beemer mechanic on the W side. Edit: wrote this review 2 years ago. Nothings changed. Great customer service. Won't take my car anywhere else.

A/C installation & repairEngine repairGeneral repairs & maintenance
ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and extremely Professional, I highly recommend using them. Detailed color photos of my mechanical issues, I would like to say Thanks for the Ultimate Repair!

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Jeanette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew is professional, knowledgeable, efficient, thorough, and honest. He will tell you straight what your vehicle needs and what kind of shape you are keeping your car in. He only recommends needed repairs. We have been impressed with this place the past 4 years. Owner is amazing to work with. That's why we continue to go back.

Engine repairExhaustGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ultimate European Repair did a thorough job of diagnosing problems with my 2001 BMW 330i. They found the oil pan gasket leaking which I already knew about. They also found a power steering fluid leak, a leaking shifter shaft seal, and deteriorating engine mounts. They also recommended removing the aftermarket…

Auto engine diagnosticEngine repairSteering & suspension repair+ Quality+ Professionalism
Rene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best and only place you should be taking your vehicle. Always done fast and always done right. Andrew and the staff are extremely helpful knowledgeable and just awesome. They always call after just to make sure all is good.

Engine repair+ Punctuality+ Quality+ Professionalism
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Best BMW repair shop in the valley and the only shop that services my M3. They've earned it. Ive taken my car there for service since purchasing it in 2016. This time it was to diagnose the AC and fix a small head gasket leak. Considering the size of the two jobs, I got the car back in a timely fashion and the…

A/C installation & repairAir & cabin filter replacementAir conditioning+ Punctuality+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

ElectricalEngine repairOil change
angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Bryan5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Devin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 77%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change35—
General repairs & maintenance33—
Auto engine diagnostic29—
Engine repair14—
Brakes12—
Steering & suspension repair10—
Electrical repair9—
Electrical9—

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