Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Ultimate European Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty36−6.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Ultimate European Repair

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 353 Google reviews

📞 Call (623) 343-8383Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate European Repair is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate European Repair is better than 60% of oil change services.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate European Repair is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate European Repair is better than 36% of oil change services.D
36
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Ultimate European Repair for 8 kinds of job.

Ultimate European Repair for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 22

All 4 Google reviews tagged “Exhaust”

floydLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just a wonderful place to do business. Treated like royalty. There're not enough words to express how great the entire staff and I highly recommend this auto shop. From the Uber ride to a loaner was beyond what I expected. They made an expensive repair palatable. Just a good experience all the way around. .

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Value
Jeanette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew is professional, knowledgeable, efficient, thorough, and honest. He will tell you straight what your vehicle needs and what kind of shape you are keeping your car in. He only recommends needed repairs. We have been impressed with this place the past 4 years. Owner is amazing to work with. That's why we continue to go back.

Engine repairExhaustGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Augusto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They sent Ads to our new home. I have a few cars . I checked their reviews out online. They are exactly what the people who have praised them have said . I am Very pleased . They gave it to me straight. I will be going back to Ultimate. They know how to connect with their customers.

Auto engine diagnosticExhaust+ Punctuality+ Quality+ Professionalism
Chicago12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesElectricalExhaust+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 77%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change35—
General repairs & maintenance33—
Auto engine diagnostic29—
Engine repair14—
Brakes12—
Steering & suspension repair10—
Electrical repair9—
Electrical9—

Compare with

Valvoline Instant Oil Change logoValvoline Instant Oil ChangeExperts Score 86Avondale · 4.86★Brakes Plus logoBrakes PlusExperts Score 83Avondale · 4.76★Wilhelm Automotive Repair & Tires logoWilhelm Automotive Repair & TiresExperts Score 81Avondale · 4.80★