Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Ultimate European Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty36−6.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Ultimate European Repair

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 353 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ultimate European Repair is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ultimate European Repair is better than 60% of oil change services.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ultimate European Repair is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ultimate European Repair is better than 36% of oil change services.D
36
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ultimate European Repair is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Ultimate European Repair for 8 kinds of job.

Ultimate European Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Steering & suspension repair”

DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly and professional staff. Diagnosed the problem promptly and repaired without any upsell. Will return for future work.

Reasonable priceSteering & suspension repairEngine repair
alLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zander was very honest and communicative about our options and prices. He did not try to sell us something we didn't need. My Wife felt very comfortable. The pick up and drop off service is very convenient. I would highly recommend.

Great priceSteering & suspension repair
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service, fast turnaround, great pricing for European models. I had a full service of numerous parts on both my engine and suspension, and got my car back in a week. Will return for all my service needs and highly recommend for any other European car owners.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

These guys were great and would highly recommend them for service on your European cars. Were very professional there was no BS on what needs to be done and was a great price and they also will tell you if something truly needs to be done. I personally sat down with the owner he listened to what was going on got…

Great priceSteering & suspension repairSteering & suspension replacementAuto brake repair
floydLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just a wonderful place to do business. Treated like royalty. There're not enough words to express how great the entire staff and I highly recommend this auto shop. From the Uber ride to a loaner was beyond what I expected. They made an expensive repair palatable. Just a good experience all the way around. .

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Value
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Scheduling was on time. Had a thorough explanation on the repairs to be performed. The staff was wonderful and knowledgeable in every aspect of the vehicle(s) they service. I would recommend Ultimate European Repair to all. I am very satisfied.

Oil changeSteering & suspension repairTires
Loren11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Andrew (owner & head Mech) is one of the most conscientious and thorough mechanics with whom I've ever had the pleasure to do business. His complete attention to detail explains why he so proficient at troubleshooting and diagnosing complex issues. He is the only BMW expert who has touched my car since I met him.

Customer photo from Loren's review
Air & cabin filter replacementBrake service & repairBrakes
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ultimate European Repair did a thorough job of diagnosing problems with my 2001 BMW 330i. They found the oil pan gasket leaking which I already knew about. They also found a power steering fluid leak, a leaking shifter shaft seal, and deteriorating engine mounts. They also recommended removing the aftermarket…

Auto engine diagnosticEngine repairSteering & suspension repair+ Quality+ Professionalism
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They replaced some suspension bushing on the front end of my Audi did an oil change and fixed an breather tube leak at a pleasing price. I was extremely pleased with all the work they did on my car. I love dealing with professionals and they truly are. But their friendly attitudes and the honesty was what impressed…

Oil changeSteering & suspension repair
Chicago12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesElectricalExhaust+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 77%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change35—
General repairs & maintenance33—
Auto engine diagnostic29—
Engine repair14—
Brakes12—
Steering & suspension repair10—
Electrical repair9—
Electrical9—

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