Window tinting service · Wheaton, IL · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 211 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★755 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the business five stars based on 755 reviews, noting consistent praise for punctual service, clear communication regarding options and pricing, and high-quality window tinting and paint protection film installations. Customers frequently highlight the professional staff's ability to explain processes and complete jobs quickly, often within the same day. While most feedback is positive, a small number of low-star comments mention specific installation imperfections that did not resolve over time and issues with vehicle trim damage.
Google rating: 5.0 out of 5 from 755 reviews (98% five-star).
Reviews on this page: 755 Google reviews (639 with written comments, 114 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 9, 2026.
Service: Window Tinting Service serving Wheaton, Illinois.
Data from Google, last updated November 11, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Umbra Window TintingWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Umbra Window Tinting: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Umbra Window Tinting: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Umbra Window Tinting: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Umbra Window Tinting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Umbra Window Tinting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Umbra Window Tinting: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
755 Google reviews we collected
5.0of 5
5 stars74198%
4 stars101%
3 stars10%
2 stars00%
1 star30%
Praise vs complaints
Phrases our text analysis found in 639 written reviews
99%praise
Praise1,14699%
Complaints91%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results32228%
Staff & attitude25322%
Would recommend22219%
Price & value11910%
Speed & response1099%
Communication777%
Honesty & trust535%
What customers talk about
We read 639 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Used these guys for years at least 5 cars I had done good work and stand behind their work”
“There’s nothing worse than seeing an awful tint job.”
“The guys are very friendly courteous and knowledgeable!”
“I would highly recommend them without reservation, and I have recommended them in the past.”
“They did such an amazing job, I can not recommend this place enough.”
“They’re wonderful to work with, communicate well, and offer very competitive pricing.”
“They completed the project in a very timely manner, and I was able to pick up my vehicle the same day.”
“The team did a great job explaining all of the options/pricing and answering questions.”
“Nino was incredibly professional, knowledgeable, and, most importantly, HONEST!”
People customers mention
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Ned11 reviews
Chicagoland6 reviews
Tesla6 reviews
Chicago6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Umbra Window Tinting for 6 kinds of job. Pick one to see what they paid and said.
RickLocal Guide · 2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Used these guys for years at least 5 cars I had done good work and stand behind their work
m1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Nino and his team at Umbra did an outstanding job of installing PPF On my new Lincoln Nautilus. The guys are very friendly courteous and knowledgeable! They completed the project in a very timely manner, and I was able to pick up my vehicle the same day. I’m a previous customer, they have performed window tinting on…
siala27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I’ve had a great experience with the team at Umbra. They’re professional, quick, and both times they worked on my cars, the service was spot on. I’m really happy with them and wouldn’t hesitate to send friends or family their way.
Kathleen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great experience from start to finish! Umbra did an excellent job tinting my windows. The quality of work was outstanding, everything looks amazing, and the service was friendly and professional. Highly recommend!
Hector5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I recently purchased a vehicle and stopped by Umbra Window Tints in Schaumburg.
They got me in quickly. The service was prompt and friendly, and the tints look fantastic.
I was in and out in under an hour for two windows super impressed and would definitely recommend.
MarkLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The team did a great job explaining all of the options/pricing and answering questions.
The project was done in the time they had estimated and the car came out looking great with its PPF and front windows tinted!
Used these guys for years at least 5 cars I had done good work and stand behind their work
Response from the owner · a year ago
Hi Rick!
Thank you for your positive review! We're thrilled to hear you enjoyed your experience. We're always working to improve, and we appreciate your feedback.
m ciero1 reviewiTotal number of Google reviews m has written across all businesses on Google Maps, not just this one.
Nino and his team at Umbra did an outstanding job of installing PPF On my new Lincoln Nautilus. The guys are very friendly courteous and knowledgeable! They completed the project in a very timely manner, and I was able to pick up my vehicle the same day. I’m a previous customer, they have performed window tinting on several of my vehicles. I’ve always been completely satisfied. I would highly recommend them without reservation, and I have recommended them in the past.
GREAT JOB, GREAT PEOPLE !!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from the owner · 14 hours ago
Thank you for continuing to trust Nino and the Umbra team with your vehicles. We're glad the PPF on your new Lincoln Nautilus was completed the same day and that our friendly, knowledgeable service continues to meet your expectations. Your recommendations over the years mean a great deal to us—enjoy the new protection!
siala27 reviewsiTotal number of Google reviews siala2 has written across all businesses on Google Maps, not just this one.
I’ve had a great experience with the team at Umbra. They’re professional, quick, and both times they worked on my cars, the service was spot on. I’m really happy with them and wouldn’t hesitate to send friends or family their way.
Response from the owner · a day ago
Thank you for choosing Umbra for both of your cars! We’re glad our team delivered prompt, professional service each time. Your confidence in recommending us to friends and family means a lot, and we appreciate the opportunity to keep earning your trust!
Kathleen A3 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Great experience from start to finish! Umbra did an excellent job tinting my windows. The quality of work was outstanding, everything looks amazing, and the service was friendly and professional. Highly recommend!
Response from the owner · a day ago
Thank you for choosing Umbra for your window tint! We’re glad you love how everything looks and enjoyed the friendly, professional service from our team. We appreciate your recommendation and hope you enjoy your tint for years to come!
TJ Tunis5 reviewsiTotal number of Google reviews TJ has written across all businesses on Google Maps, not just this one.
I recently purchased a vehicle and stopped by Umbra Window Tints in Schaumburg.
They got me in quickly. The service was prompt and friendly, and the tints look fantastic.
I was in and out in under an hour for two windows super impressed and would definitely recommend.
Response from the owner · 4 days ago
Thank you for stopping by Umbra with your new vehicle! We’re glad we could get your two windows tinted quickly and that you love the results. We appreciate your kind words about our team and your recommendation. Enjoy your ride!
Mark CarrierLocal Guide · 13 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
The team did a great job explaining all of the options/pricing and answering questions.
The project was done in the time they had estimated and the car came out looking great with its PPF and front windows tinted!
Response from the owner · 5 days ago
Mark, we're glad our team clearly explained the options and pricing, answered your questions, and completed the work on schedule. It's great to hear your car looks fantastic with its PPF and front window tint. Thank you for choosing Umbra!
Brooklyn Jones1 reviewiTotal number of Google reviews Brooklyn has written across all businesses on Google Maps, not just this one.
10/10 service they were super nice and very helpful when breaking down the information and was very patient with all my questions. i will be coming back
Response from the owner · 5 days ago
Brooklyn, we're happy our team took the time to explain everything and patiently answer all your questions. Thank you for the 10/10 feedback—we look forward to seeing you again!
Viktor IvasyukLocal Guide · 13 reviewsiTotal number of Google reviews Viktor has written across all businesses on Google Maps, not just this one.
I’ve been getting my car windows tinted with Nino for over 20 years, and I’m always completely satisfied with the quality. I’ve never had a single issue with their work. One time I decided to try another shop and was deeply disappointed, so I immediately came back to Nino.
I just bought a new car and drove it straight from the dealership to his shop.
Also, all the friends to whom I showed Umbra Window are extremely satisfied. The absolute best in the business
Highly recommended!
Thank you Nino
Response from the owner · a week ago
Thank you for trusting Nino and Umbra for over 20 years! Bringing your newest car straight from the dealership and recommending us to your friends are compliments we truly appreciate. We’re grateful for your continued support and happy we’ve delivered results you can count on, car after car. Enjoy your new ride!
Milorad D8 reviewsiTotal number of Google reviews Milorad has written across all businesses on Google Maps, not just this one.
As always, an amazing experience at UMBRA! They completed window tints and PPF on my Lexus TX500 and the work is superb! I’ve been a long time customer and one thing is always constant, the quality of service! The PPF is so tucked that you can’t even tell it’s there. HIGHLY RECOMMENDED!
Response from the owner · a week ago
Thank you for continuing to trust Umbra over the years! We’re thrilled you love the tint and PPF on your Lexus TX500, especially those tucked edges. Your appreciation for the details and consistent service means a lot to our team. Enjoy your Lexus, and thank you for the recommendation!