Analyzing 10,309,25510.3M ReviewsFor 29,14929.1K Experts

Experts Reviews · Company report
Umbra Window Tinting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Umbra Window Tinting

Wheaton, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 211 window tinting services · 5.0★ from 755 Google reviews

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Report card

Percentile vs other window tinting services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Umbra Window Tinting is better than 98% of window tinting services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Umbra Window Tinting is better than 99% of window tinting services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Umbra Window Tinting is better than 100% of window tinting services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Umbra Window Tinting is better than 100% of window tinting services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Umbra Window Tinting is better than 100% of window tinting services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Umbra Window Tinting is better than 100% of window tinting services.A
100

Reviews for your job

Customers hired Umbra Window Tinting for 6 kinds of job.

Umbra Window Tinting for paint protection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Paint protection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 42

All 11 Google reviews tagged “Paint protection”

JoseLocal Guide · 313 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I have to say that Umbra did a fantastic job on my vehicles, this is my go to spot for amazing work. Nino, Niko, and his staff go above and beyond in the details that most other shops skip. Outstanding service, great communication and professionalism like no other. I have my vehicle in for PPF, Ceramic coating and…

Heat control window filmsPaint protectionSun control window tinting
Jon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nino and his team are great to work with. Nino went above and beyond to PPF my Tesla. Very professional with superb level of service.Totally recommended.

Paint protectionVehicle window tinting
DLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Third car tinted with Umbra over the years. Always do a fantastic job. PPF was done really well too. Highly recommend them!

Heat control window filmsPaint protectionSun control window tinting
Kavya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got ppf done for my Tesla at Umbra. They’ve done an awesome job and are very professional. I called Nino number of times with my questions and he patiently addressed all my concerns. He was very flexible with my changing schedules. Thank you for your service.

Paint protection
ChristopherLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn't be happier with the job that Nino and his team did on my windows and PPF. From the very beginning, Nino was professional and knowledgeable about the process. He answered all of my questions and made sure I was comfortable with the entire process before moving forward. Once the work started, Nino and his…

Paint protectionVehicle window tinting
EricLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Only place I take my cars for tint and PPF. Nino and his team are excellent.

Paint protectionVehicle window tinting
CarlosLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This is now my 7th vehicle done by Niño and his team. Everytime, I have never been disappointed. Great levels of service and the quality speaks for itself. Congratulations on the second location opening soon!!!

Heat control window filmsPaint protectionPrivacy window films
TerzanLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. I called this shop and Nino answered all my questions. Very professional. When I dropped off my vehicle and left it there, I felt my car was in great hands. Picked my vehicle up and the work was outstanding. My Car look awesome! Nino is absolutely one of the best in the business!

Paint protection
FrankieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

9 Months Later Review... Got my Infiniti Q60 Red Sport PPF'ed at Umbra with Nino back in February 2021. 9 months later and zero issues! The PFF has held strong with no peeling, discoloration, or anything. Nino was a real straight shooter with a great team in the shop who take pride in their work. Highly recommended for paint protection films, A+ work.

Paint protection+ Quality+ Professionalism
DennyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nino and team are great! They are very professional, honest, and knowledgeable. I had my Tesla Model Y there for full front PPF and tints, which ended up looking amazing. My family and friends have used them too and can't say enough good things.

Paint protectionVehicle window tinting+ Punctuality+ Quality+ Professionalism
**RyaN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Umbra is the best around, hands down. I’ve been using them for yearsss and I won’t take my vehicles anywhere else. Honest, trustworthy and top quality. Don’t waste your time going anywhere else.

Decorative window tintingPaint protectionPrivacy window films+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Vehicle window tinting30—
Sun control window tinting12—
Heat control window films11—
Paint protection11—
Privacy window films10—
Decorative window tinting2—

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