Analyzing 9,280,7499.3M ReviewsFor 26,43726.4K Experts

Experts Reviews · Company report
Uncle Ed's Oil Shoppe logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%87+12.3Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Uncle Ed's Oil Shoppe

Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #406Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,081 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uncle Ed's Oil Shoppe is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 83% of auto repair shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uncle Ed's Oil Shoppe is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job.

Uncle Ed's Oil Shoppe for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#190 / 470
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Auto engine diagnostic”

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Riley did a great job today with oil change on my truck. Very courteous, accurate , friendly. Happy with his work for sure !

Reasonable priceTransmissionTiresAuto engine diagnostic
Jalissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service explained everything to me got a great deal for a first timer will be back!!!!

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
Karri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

What a great experience!! Derek and his crew were extremely professional, courteous, and very fast! All of my needs were met, and I will definitely be coming back to this location! Thanks guys!

Air & cabin filter replacementAuto engine diagnosticOil change
Nichole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony and his team were fabulous! My car needed a lot of attention and they handled everything with a smile and were so informative. Thank you for getting my car back in order!

Air & cabin filter replacementBatteryAuto engine diagnostic
ChristieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice group! Informative, easy to work with, no pressure. Will come back again.

Auto engine diagnosticOil changeTransmission
Chelcie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are always so kind and so speedy and do such a great job.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
T11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My service technician Jaquay was TERRIFIC!!! He did a great job fixing my maintenance issues, which has been on-going problems for me at least two month's. He also explained very well what he had done, and we had a great overall conversation. I will be going back for sure!

Air & cabin filter replacementBatteryAuto engine diagnostic+ Quality+ Professionalism+ Value
Quay13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Immaculate and stupendous service.

Air & cabin filter replacementAuto engine diagnosticOil change+ Quality+ Professionalism+ Value
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick and efficient staff, I was out of there under 10 minutes for an oil change. Thanks guys!

Auto engine diagnostic+ Punctuality+ Professionalism
StevenKarlLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick visit for a lightbulb and fluid top off. Nothing fancy in that we had much work done. But awesome nonetheless. These dudes rock customer service. Zach needs a pay raise! Buy pizza and donuts for the crew! Shortest visit in almost two years, but I would drive an extra few miles to return to Uncle Eds off…

ElectricalAuto engine diagnostic
Mckenzie5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeTires+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 66%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change374—
Air & cabin filter replacement84—
Tires42—
General repairs & maintenance35—
Wiper blade installation20—
Auto engine diagnostic11—
Transmission10—
Battery7—

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