Analyzing 9,279,8949.3M ReviewsFor 26,42526.4K Experts
Google reviewers rate the business 4.8 out of 5 stars based on 1081 reviews, with the owner responding to 53 percent of them. Customers frequently praise the staff for being knowledgeable, friendly, and efficient, noting that the shop completes oil changes and other maintenance quickly without high-pressure sales tactics. However, recurring criticisms in lower-rated reviews focus on high pricing for basic services, instances of slow service or unprofessional behavior, and concerns regarding technical errors such as improper torque or incorrect fluid usage.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,081 Google reviews we collected
Phrases our text analysis found in 755 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 755 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff there was very knowledgeable and friendly!”
“The guy today name started with a J was a bit disrespectful, Maby it was the heat.”
“Fellas there are always quick, efficient, and honest.”
“Was able to get in and out within 10 minutes grateful for the amazing service.”
“It almost had to be damaged to remove it.”
“These’ll guys did a great job highly recommend uncle Ed’s”
“…t getting it off, they obviously don’t follow proper torque protocol, avoid them at all costs unless you want to have to worry about paying for a new…”
“Great customer service explained everything to me got a great deal for a first timer will be back!”
“…how much it cost but $120 for a simple oil change is just a plane old Rip Off!…”
“I was in and out quickly and they took time to explain everything that I needed.”
“Anderson is absolutely amazing to work with, very honest and efficient.”
“Jared was extremely unhelpful & lied to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job. Pick one to see what they paid and said.
Over the top customer service! Very professional and knowledgeable. Highly recommend!
Fellas there are always quick, efficient, and honest. Recommend services but don’t pressure you or hide anything. Always come back.
They were fast and professional. They even went as far as to washing my skid plate with soap and water. Better than your ordinary oil change shop.
Tristan, Anderson, drew, josh and Dano are absolutely amazing! Such a great team with positive vibes. They made the quick experience enjoyable and got me on the road quickly. Best in town.
Tristian was sick but more than phenomenal. Everyone was so helpful. I was helped by a shift full of managers. They were super. I forgot the gentleman's name that helped me but he taught me some Hebrew and spoke some life into me. Which I desperately needed. You never know what someone is going through so to hear…
They did a great job! Wish I could remember the gentleman’s name who rang me up. Said he was visiting from a different location, he was absolutely amazing! Kudos to the rest of the team as well! I was in and out in like 10 minutes or something crazy fast!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 374 | — |
| Air & cabin filter replacement | 84 | — |
| Tires | 42 | — |
| General repairs & maintenance | 35 | — |
| Wiper blade installation | 20 | — |
| Auto engine diagnostic | 11 | — |
| Transmission | 10 | — |
| Battery | 7 | — |
4.8 ★★★★★ 1,081 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Uncle Ed's is very thorough and courteous.
We love seeing all those stars! Thank you so much for your business and taking the time to review your experience!
Over the top customer service! Very professional and knowledgeable. Highly recommend!
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
The staff there was very knowledgeable and friendly!
I really appreciate everything and customer service was great ✍🏾
Hi Cmorris, thank you for taking the time to leave a review. When we are providing a service that meets our customers' expectations, we celebrate! Thank you for your business.
Fellas there are always quick, efficient, and honest. Recommend services but don’t pressure you or hide anything. Always come back.
Your recommendation means so much to us and we're so happy to have earned it, Branden. Thank you again for taking the time to let the world know about your positive experience. Thank you, and have a fantastic day!
They were fast and professional. They even went as far as to washing my skid plate with soap and water. Better than your ordinary oil change shop.
Hi Gene, thanks for your praise and kind comments for our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at our Battle Creek store. We look forward to seeing you again.
Prompt, no hassle, courteous service!
Thanks for the review, Tamara. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Tristan, Anderson, drew, josh and Dano are absolutely amazing! Such a great team with positive vibes. They made the quick experience enjoyable and got me on the road quickly. Best in town.
Thank you for shining the spotlight on our teams’ service and expertise! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, Johneisha! We look forward to seeing you again.
Tristian was sick but more than phenomenal. Everyone was so helpful. I was helped by a shift full of managers. They were super. I forgot the gentleman's name that helped me but he taught me some Hebrew and spoke some life into me. Which I desperately needed. You never know what someone is going through so to hear him speak so intently was everything I needed. Thank you guys. You rock.
Hi Chastity, thank you for recognizing Tristian and the whole shift of managers! Delivering supportive, phenomenal care is always our goal. See you next time for your vehicle maintenance!
Fabulous service and staff
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Pamela. If you have further needs or questions, please reach out!
Analyzing 9,279,8949.3M ReviewsFor 26,42526.4K Experts
