Analyzing 9,280,7499.3M ReviewsFor 26,43726.4K Experts

Experts Reviews · Company report
Uncle Ed's Oil Shoppe logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%87+12.3Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Uncle Ed's Oil Shoppe

Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #406Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,081 Google reviews

📞 Call (269) 979-3008Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uncle Ed's Oil Shoppe is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 83% of auto repair shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uncle Ed's Oil Shoppe is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job.

Uncle Ed's Oil Shoppe for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#149 / 326

All 7 Google reviews tagged “Battery”

Nichole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony and his team were fabulous! My car needed a lot of attention and they handled everything with a smile and were so informative. Thank you for getting my car back in order!

Air & cabin filter replacementBatteryAuto engine diagnostic
Sara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Customer service here was phenomenal! Highly recommended!

BatteryOil change
holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, love going here! They always treat me so well. Great prices too!

Air & cabin filter replacementBatteryGeneral repairs & maintenance
janaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

with limited time and an annoyingly due oil change I tried Uncle Ed’s on Beckley here in The Creek. I am impressed and thankful for the gents there for the service I had done today. They’re quick, friendly, professional, an on point team and I hear through “the I94 grapevine” they’re way cooler than the uncle Ed’s…

Air & cabin filter replacementBatteryGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Noe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very fast, got exactly what I needed done, and their staff was very friendly. I believe the person who helped was called Zach. Anywho, loved the service and I will coming back!

BatteryAir conditioningOil change+ Punctuality+ Quality+ Professionalism
T11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My service technician Jaquay was TERRIFIC!!! He did a great job fixing my maintenance issues, which has been on-going problems for me at least two month's. He also explained very well what he had done, and we had a great overall conversation. I will be going back for sure!

Air & cabin filter replacementBatteryAuto engine diagnostic+ Quality+ Professionalism+ Value
RubyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zach and Derek were very professional and did a great job of making me comfortable and at ease through my oil change and inspection. They also installed new windshield wipers and did a good job of informing me of all the options at Ed's. Great experience and I will be back!

Air & cabin filter replacementBatteryOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 66%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change374—
Air & cabin filter replacement84—
Tires42—
General repairs & maintenance35—
Wiper blade installation20—
Auto engine diagnostic11—
Transmission10—
Battery7—

Compare with

1329 Collision LLC. logo1329 Collision LLC.Experts Score 94Battle Creek · 4.91★DeMaagd Collision Center - Auto Body Repair logoDeMaagd Collision Center - Auto Body RepairExperts Score 90Battle Creek · 4.83★DJs Automotive logoDJs AutomotiveExperts Score 90Battle Creek · 4.86★