Analyzing 9,280,7499.3M ReviewsFor 26,43726.4K Experts

Experts Reviews · Company report
Uncle Ed's Oil Shoppe logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%87+12.3Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Uncle Ed's Oil Shoppe

Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #406Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,081 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uncle Ed's Oil Shoppe is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 83% of auto repair shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uncle Ed's Oil Shoppe is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job.

Uncle Ed's Oil Shoppe for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.374
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 502
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 374 Google reviews tagged “Oil change” · showing 20

john5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 15 hours ago★★★★★

Uncle Ed's is very thorough and courteous.

Reasonable priceOil change
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The staff there was very knowledgeable and friendly!

Oil change
Cmorris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I really appreciate everything and customer service was great ✍🏾

Great priceOil change
Branden10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fellas there are always quick, efficient, and honest. Recommend services but don’t pressure you or hide anything. Always come back.

Great priceTransmissionTiresOil change
Tamara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Prompt, no hassle, courteous service!

Reasonable priceOil change
Chastity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Tristian was sick but more than phenomenal. Everyone was so helpful. I was helped by a shift full of managers. They were super. I forgot the gentleman's name that helped me but he taught me some Hebrew and spoke some life into me. Which I desperately needed. You never know what someone is going through so to hear…

Reasonable priceOil change
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Team always does a great job!

Reasonable priceOil change
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always a great experience! Friendly and fast!

Reasonable priceOil change
JulieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great, professional service. No high-pressure sales.

Reasonable priceAir & cabin filter replacementOil change
LauraLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always a good experience at this location! Fast, through, and friendly!! I will return.

Reasonable priceOil change
CalebLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys are great!

Great priceAir & cabin filter replacementOil changeService not listed
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience. Staff was exceptionally nice and polite. Recommended services without adding pressure.

Reasonable priceOil change
Tracy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Prices went up. One of the workers was telling the F word and at his coworkers while he was working on the car.

OverpricedOil change
Roberta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

In and out with no hassle and friendly service!

Reasonable priceOil change
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service was friendly, professional and thorough.

Great priceOil change
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Super nice gentlemen today. Very helpful and thorough.

Reasonable priceAir & cabin filter replacementOil changeService not listed
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Riley did a great job today with oil change on my truck. Very courteous, accurate , friendly. Happy with his work for sure !

Reasonable priceTransmissionTiresAuto engine diagnostic
Jalissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service explained everything to me got a great deal for a first timer will be back!!!!

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
Ronda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough, team and manager, Jacob Anderson were great!

Reasonable priceAir & cabin filter replacementOil changeService not listed
Colleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The manager was the one that did my service he was absolutely wonderful. Very polite and helpful

Great priceAir & cabin filter replacementOil change

Show more oil change reviews (354 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 66%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change374—
Air & cabin filter replacement84—
Tires42—
General repairs & maintenance35—
Wiper blade installation20—
Auto engine diagnostic11—
Transmission10—
Battery7—

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