Analyzing 9,280,7499.3M ReviewsFor 26,43726.4K Experts

Experts Reviews · Company report
Uncle Ed's Oil Shoppe logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%57+13.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Uncle Ed's Oil Shoppe

Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #635Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 1,316 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uncle Ed's Oil Shoppe is better than 70% of auto repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 57% of auto repair shops.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uncle Ed's Oil Shoppe is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 75% of auto repair shops.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job.

Uncle Ed's Oil Shoppe for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#187 / 326
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Battery”

Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Uncle Ed’s on Columbia in Battle Creek is the place to go when your not familiar with your cars maintenance service, I spoke to all the crew members from the Columbia location one by one from them checking in on me and I was only there for less than 15 minutes! The lube tech Zach guided me safely into the shop and…

Customer photo from Thomas's reviewCustomer photo from Thomas's review
Reasonable priceTransmissionAir & cabin filter replacementTires
Chloe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

always come to uncle Ed’s on Columbia for my oil changes. Process is always quick and painless. usually the same guys in there, who are friendly and straight to the point every time without fail. They have a great staff. They blow it out of the water in terms of customer oriented service and genuine care. Deserving…

Reasonable priceBatteryOil change
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast and efficient work from, Tristen, Zach, Daniel and Damien thanks guys for all your help

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
KaraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys took such good care of me!! Very considerate and communicative. Will always return 🎀💕

Customer photo from Kara's review
Great priceBattery
Jeffery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great place. Quick oil change with a variety of price options. The staff is very helpful. They always check everything: battery, lights, brakes and tell you the condition. Alex, Hunter, Juario(?), Damien are some of the best and most professional mechanics I’ve ever encountered.

Air & cabin filter replacementTiresBattery
Sarah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone is very friendly when I come in there for my oil changes. The store manger always goes out of his way to make sure I know if my car needs any maintenance. Only oil change place I will go too!

BatteryGeneral repairs & maintenanceWiper blade installation
Rebekah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were soooo friendly and efficient!

BatteryOil change
Matta year ago★★★★★

Rating only, no written review.

Great priceBattery

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 9%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change365—
Air & cabin filter replacement77—
Tires48—
General repairs & maintenance44—
Wiper blade installation20—
Transmission17—
Battery8—
Auto engine diagnostic6—

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