Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%57+13.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCOREUncle Ed's Oil Shoppe
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #635Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 1,316 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uncle Ed's Oil Shoppe is better than 70% of auto repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 57% of auto repair shops.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uncle Ed's Oil Shoppe is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 75% of auto repair shops.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Reviews for your job
Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job.
Uncle Ed's Oil Shoppe for general repairs & maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#134 / 457
All 44 Google reviews tagged “General repairs & maintenance”
amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I come here regularly and they are always super nice and helpful no matter the circumstances!! they have helped with my coolant, oil change, etc.
General repairs & maintenanceAir conditioningOil change
Knowitpoet773 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Very efficient service! Staff have very good “people” skills
General repairs & maintenanceWiper blade installation
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Awesome customer service
General repairs & maintenance
KionS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very good
General repairs & maintenanceOil changeTires
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Manager Josh was wonderful!
General repairs & maintenanceOil change
Phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Quality work at a good price. Fast and efficient
General repairs & maintenance
Noah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great and fast service. They explained everything they were doing and why it was important.
General repairs & maintenanceTires
Leatherneck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The staff was very pleasant and the manager took good care of me.
General repairs & maintenance
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I came in for an oil change and was welcome with quick and great service. Thanks Luke, Ronnie, and Tristen for the quick job, I was able to make it to my meeting in time.
Air & cabin filter replacementGeneral repairs & maintenance
Shakir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Luke is so cool. Best oil change ever 💯💯
General repairs & maintenance
Wolfgang6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They still value us customers! Kudos guys!
General repairs & maintenanceWiper blade installationTires
KristenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Fast and friendly!
Air & cabin filter replacementGeneral repairs & maintenanceOil change
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Luke, Jevin, Josh 😀 very speedy pilot and friendly
General repairs & maintenance
Honey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Luke is super nice and worked hard to make sure my vehicle got everything it needed!
General repairs & maintenanceOil change
Fatal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Prompt, friendly service!
General repairs & maintenanceOil change
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I would like to thank Ronnie the store manager for helping me when I was in distress. He patiently listened to the problem I was having and figured out there was a walnut trapped between the brake and the tire. He saved me from having to call a tow truck! Thank you so much.
General repairs & maintenance
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Great experience with employees, knowledgeable, and a speedy service. Been going to these guys for a while and very polite. Will definitely be going to Uncle Ed's oil shop again.
General repairs & maintenanceWiper blade installationOil change+ Punctuality+ Quality+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Amazing service from all employees! Thanks!!!
General repairs & maintenance
Sarah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Everyone is very friendly when I come in there for my oil changes. The store manger always goes out of his way to make sure I know if my car needs any maintenance. Only oil change place I will go too!
BatteryGeneral repairs & maintenanceWiper blade installation
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
New favorite spot
General repairs & maintenance
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Jamie was an awesome help. I was way over due for an oil change and she had everything done in less than 15 minutes. Being a woman myself, it was easy to talk to another female about my car.
General repairs & maintenance
Kameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service every visit.
General repairs & maintenance
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great service! They were fast and friendly. I would definitely come back. Thank you!
General repairs & maintenanceOil change
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very friendly staff and great experience
General repairs & maintenance
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great place with honest people that don’t tax the vulnerable lolbs. I appreciate them anytime I’ve ever came in!
General repairs & maintenanceOil changeTires
RachalLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
They were very quick
General repairs & maintenance
Emirrora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service! Quick but thorough and they always send discounts in the mail!
General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Best full service oil company in town
General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Reid10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
This shop is excellent, the store manager Drew is very knowledgeable and communicates great the entire process! Got the oil change and radiator fluid exchange done in a fast and professional manner.
General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
JoLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
General repairs & maintenance+ Quality+ Professionalism+ Value
Brody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
General repairs & maintenance
nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
General repairs & maintenance
GuyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Air & cabin filter replacementBrakesAuto engine diagnostic
Ricky4 years ago★★★★★
Rating only, no written review.
General repairs & maintenanceOil changeTires
Brooklyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General repairs & maintenance
Autumn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General repairs & maintenance
Ashley4 years ago★★★★★
Rating only, no written review.
General repairs & maintenance
MichaelLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General repairs & maintenanceOil change+ Quality+ Professionalism+ Value
Md9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Air & cabin filter replacementGeneral repairs & maintenance
Louis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Air & cabin filter replacementGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
deziray5 years ago★★★★★
Rating only, no written review.
General repairs & maintenanceTires+ Quality+ Professionalism+ Value
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General repairs & maintenanceOil change+ Professionalism
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General repairs & maintenance+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 62%Overpriced 9%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 365 | — |
| Air & cabin filter replacement | 77 | — |
| Tires | 48 | — |
| General repairs & maintenance | 44 | — |
| Wiper blade installation | 20 | — |
| Transmission | 17 | — |
| Battery | 8 | — |
| Auto engine diagnostic | 6 | — |
