Experts Reviews · Company report
Uncle Ed's Oil Shoppe logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%57+13.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Uncle Ed's Oil Shoppe

Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #635Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 1,316 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uncle Ed's Oil Shoppe is better than 70% of auto repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 57% of auto repair shops.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uncle Ed's Oil Shoppe is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 75% of auto repair shops.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uncle Ed's Oil Shoppe is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job.

Uncle Ed's Oil Shoppe for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.365
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#316 / 502
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 365 Google reviews tagged “Oil change” · showing 60

Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Quite knowledgeable and polite. Been going here since moving to Battle Creek (2015). Great service and knowledgeable workers. Can’t ask for anything more.

Reasonable priceOil change
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service. Not to pushy like some.

OverpricedAir & cabin filter replacementOil change
Thorn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

After my oil change, I noticed a leak and got upset before I understood what had happened. I blamed the manager and staff and posted an unfair review, even though they were trying to help. The manager went above and beyond by driving 45 minutes to my home and fixing the small issue. I’m genuinely grateful for that…

Great priceOil change
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They did I great job. I particularly enjoyed the part where they say “What time is it? Show time” every time a car pulls in

Reasonable priceOil change
MaureenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They are efficient and non-judgmental when I visited. There were no forceful add ons and the crew had a great sense of humor, wishing all of us a happy whatever holiday each shouted.

Reasonable priceOil change
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Fast and professional

Air & cabin filter replacementOil change
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service always

Great priceOil change
Denver7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service, fast service

Reasonable priceOil change
Katharine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always friendly. Gave my dog a treat :)

Oil change
Marcelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always love coming here Tristian and his team don’t play!!! Clean in and out !! 💪🏾

Great priceTiresOil change
Luis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

The new manager is not a person that needs to be managing people very dismissive when trying to give him information.

Oil change
Cary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always fast, courteous service

Reasonable priceOil change
Evan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great Service

Reasonable priceOil changeTires+ Professionalism
Layla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My grandma visited today and asked me to write this review! She says a million thank you's to the staff, and especially Dan for all he did for her today. She really appreciated how intentional, understanding, and caring everyone was! She 10/10 recommends this shop to everyone!

Reasonable priceOil change
TrinaLocal Guide · 442 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thomas and Daniel did an excellent job on our Honda Odyssey. Went in for an oil change and they checked everything! They even told me about their coupons, which saved us about $30, on our oil change. They were very informative about our fuel injection. Excellent work!

Oil change
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick, thorough & very professional!

Reasonable priceOil change
Servando6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did an awesome job and fast at it

Great priceOil change
samLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always friendly and knowledgeable. I love uncle Ed's they get you in and out fast. Good at suggesting items but ok if you don't buy them. Great people and place all around.

Reasonable priceAir & cabin filter replacementOil changeService not listed
TylerLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Fast and friendly!

Great priceAir & cabin filter replacementOil change
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

A great job! Friendly, informative, fast. What more can you ask? Oh and least I forget I was out in about 20 minutes!! Great job guys!!

Air & cabin filter replacementWiper blade installationOil change
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were out of stock of the filter I needed but the ran down the road to get it !! Very kind and professional crew!

Reasonable priceAir & cabin filter replacementOil change
Ezra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Would come again

Great priceTiresAuto engine diagnosticOil change
TylerLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So much better than the dealership. They actually talk to you and show you your oil before and after and charge half the price of the dealership!

Great priceOil change
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Damian and his coworkers were VERY efficient, professional, kind, friendly, personable and even had a treat for our granddog!! We will DEFINITELY be back!!!!!

Reasonable priceAir & cabin filter replacementOil changeService not listed
Victor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good services and friendly staff with fast oil change

Reasonable priceAir & cabin filter replacementTiresOil change
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and friendly service, did a great job.

Reasonable priceOil change
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

needed a quality oil change fast. 10 minute just like the sign says👍 good team dynamic in their shop. Lots of great communication between the guys to get the work done fast and get me back on the road. Replaced my broken rear windshield wiper, a filthy air filter, and an oil change with a coupon

Reasonable priceAir & cabin filter replacementOil changeService not listed
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I brought my vehicle in for a routine oil change at this location. Prior to service, the muffler/exhaust system was intact and properly secured. It was not hanging low or in a condition that would reasonably explain it being torn apart. Shortly after the service, I discovered the muffler/exhaust system had been…

Customer photo from Jesse's review
OverpricedOil change
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Uncle Ed’s on Columbia in Battle Creek is the place to go when your not familiar with your cars maintenance service, I spoke to all the crew members from the Columbia location one by one from them checking in on me and I was only there for less than 15 minutes! The lube tech Zach guided me safely into the shop and…

Customer photo from Thomas's reviewCustomer photo from Thomas's review
Reasonable priceTransmissionAir & cabin filter replacementTires
AmandaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I needed an oil change and because it's close to work, I use them to do that. The quick, no nonsense service is much appreciated 👍

Reasonable priceOil change
thomasLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fashion friendly service. I got What I needed and was not told to buy things I didn't need. Next time I'm this far south and need oil, this is where I will go.

Reasonable priceOil change
Chloe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

always come to uncle Ed’s on Columbia for my oil changes. Process is always quick and painless. usually the same guys in there, who are friendly and straight to the point every time without fail. They have a great staff. They blow it out of the water in terms of customer oriented service and genuine care. Deserving…

Reasonable priceBatteryOil change
BethLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very informative! The guys were quick and efficient! Appreciate the knowledge I was given!

OverpricedAir & cabin filter replacementOil change
ItzSoda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got my oil changed for the first time today here and it was an amazing experience!! The two guys who helped me were incredibly polite and explain everything perfectly to me! The price was also really good for the services I got done! Will be coming here again

Great priceAir & cabin filter replacementOil changeService not listed
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service. Very friendly and explained everything! Definitely will be coming back for my next oil change.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
Blair9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and got me in and out

Reasonable priceOil change
Tequilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve had an excellent experience at Uncle Ed’s since I started going in 2024. From day one, I’ve received outstanding service, especially from an employee named Tristan. He consistently takes the time to explain everything clearly, breaks things down in a way I can understand, and makes the whole experience…

Reasonable priceOil change
OscarLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service 👏

Reasonable priceOil change
Naomi17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tristen and his team always go above and beyond for my vehicle and customer service experience! They talk to you with respect and treat you like friends/family! This is why I will continue to give my business to this specific Uncle Ed's Shoppe. Give them all raises!!🎉🎉🎉

Great priceOil change
ClaytonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was really Good 😊 Two Young Men. They were very nice and friendly. I didn’t Feel rushed or anything. I would definitely go back to that location soon. Thanks Guys!

Reasonable priceOil change
Shai2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great super fast super friendly, and they made my morning so much faster. Forever coming to them!

Oil change
KaeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Sat there 30 minutes and watched 2 people leave before me. Should have just went to a dealership. Never again.

OverpricedOil change
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

They put the wrong mileage on the paper work saying 250000 when I only had 148000 miles now it’s on my car report Makes it look like I rolled the miles back

Reasonable priceOil change
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very courteous, great service, continued customer!!

Reasonable priceOil change
Colin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

All the ppl were very friendly and attentive to all the things I need for my work truck. I drive a lot, I ned my truck up on all my fluids. Thank you

Reasonable priceOil change
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

It took 30 minutes and they said they would put air in my tires but did not! The kalamazoo locations are alot better with customer service.

Reasonable priceOil change
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast service and they went thru the vehicle inspection . Besides getting an oil change they took care of my tire pressure , told me when to expect needing to change air filters and replaced my ripped broken windshield wiper blade . Nice to get the little maintenance items done while getting an oil change . Very friendly and professional .

Reasonable priceAir & cabin filter replacementTiresOil change
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very good. Explained things well. Good service & helpful in resetting oil change timer. Reviewed time line for future maintenance.

Reasonable priceTiresOil change
TiffanyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Stellar service! Knowledgeable staff that provided exceptional customer service. My Fiat and I thank you!! 😊

Reasonable priceOil change
Tamera1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

I always get great service!

OverpricedOil change
AsoLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Team was very efficient. Kudos!!

Oil change
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast and efficient work from, Tristen, Zach, Daniel and Damien thanks guys for all your help

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
Kasey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★

Takes forever

Reasonable priceOil change
Doug3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Easy in, easy out. Fast and convenient. Had an oil change andfluids topped off.

Reasonable priceOil change
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Been using Uncle Ed's for years in Kalamazoo (on Drake) and Battle Creek (on Columbia). No appointment needed, never a long line, oil changed with ease every time.

Great priceOil change
Brent8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Fast, friendly, but pricey even with a coupon.

OverpricedOil change
Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very positive professional and friendly experience

Reasonable priceOil change
erik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service. Great communication. Definitely going back.

Great priceOil change
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

It was a quick service and the staff was friendly and explained everything to me as they did it

Great priceOil change
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The guys working this Sunday really knew their stuff and gave great customer service. Thank you!

Reasonable priceOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 9%Not sure 2%

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