Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Unicorn Moving & Storage - South Austin Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Unicorn Moving & Storage - South Austin Movers

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 217 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Unicorn Moving & Storage - South Austin Movers is better than 97% of furniture delivery.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Unicorn Moving & Storage - South Austin Movers is better than 96% of furniture delivery.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Unicorn Moving & Storage - South Austin Movers is better than —% of furniture delivery.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Unicorn Moving & Storage - South Austin Movers is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Unicorn Moving & Storage - South Austin Movers is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Unicorn Moving & Storage - South Austin Movers is better than —% of furniture delivery.–
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Reviews for your job

Customers hired Unicorn Moving & Storage - South Austin Movers for 8 kinds of job.

Unicorn Moving & Storage - South Austin Movers for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000–2,500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Furniture assembly”

Christopher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After a nightmare cross-country move where another company damaged most of my items, Unicorn Moving and Storage was a lifesaver. They showed up prepared, used proper floor and wall protection, carefully navigated tight turns, and treated every piece with respect. The leadership from the captains was great. Caleb and…

Paid $1,500–2,000Great priceObject-related moving assistanceMoving-related storageIn-state moving
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Their movers are always polite, professional and hard working. They are careful with your furniture and especially your antiques. I’ve used Unicorn many times and would highly recommend them.

Reasonable priceSenior movingLocal movingFurniture disassembly
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a fantastic experience with Unicorn Movers! Israel, Steve, and John were excellent from start to finish. They worked quickly and efficiently during both the loading and unloading process while still being extremely careful with all of my belongings. The entire team was professional, friendly, and made my move…

Paid $2,000–2,500Reasonable priceFurniture disassemblyIn-state movingFurniture assembly
JeffreyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Unicorn Moving handled an extremely difficult downsizing and extraction move for me with professionalism, patience, and exceptional care. This was not a simple apartment move. I was transitioning from a temporary RV living situation, consolidating storage units, downsizing years of accumulated belongings, and…

Paid $1,200–1,400Reasonable priceSenior movingLocal movingOversized-item moving
ElianaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used Unicorn twice to move and I have been thoroughly impressed every time! They are trustworthy and super hard working! They will take great care of your belongings and go above and beyond to get the job done! The crew also did an excellent job of packing all of my items. It is so much effort to move and…

Paid $2,000+Great priceMoving-related packingOversized-item movingFurniture assembly
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Another fantastic moving experience with Unicorn Moving & Storage. I had two moves (out of sold house, into new house) with storage being used for 10 days in between moves. Steve, Juan, and Tyler did a great job of getting us moved from storage with Unicorn and into our new home. They were able to work the schedule…

Small furniture movingLocal movingMoving-related storage

Price

$1.2k+49% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving41$569–$1.4k
In-state moving13$731–$2.1k
Oversized-item moving11$135–$556
Small furniture moving10$228–$738
Senior moving10$410–$1.3k
Interstate moving9$1.6k–$4.9k
Moving-related packing6$415–$1.4k
Furniture assembly6—

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