Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Unicorn Moving & Storage - South Austin Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Unicorn Moving & Storage - South Austin Movers

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 217 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Unicorn Moving & Storage - South Austin Movers is better than 97% of furniture delivery.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Unicorn Moving & Storage - South Austin Movers is better than 96% of furniture delivery.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Unicorn Moving & Storage - South Austin Movers is better than —% of furniture delivery.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Unicorn Moving & Storage - South Austin Movers is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Unicorn Moving & Storage - South Austin Movers is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Unicorn Moving & Storage - South Austin Movers is better than —% of furniture delivery.–
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Reviews for your job

Customers hired Unicorn Moving & Storage - South Austin Movers for 8 kinds of job.

Unicorn Moving & Storage - South Austin Movers for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Moving-related junk removal”

KelsiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fabulous, fabulous experience! Quick response and scheduling, excellent communication throughout the whole process, and a second-to-none focus on customer satisfaction. I cannot give Unicorn enough stars, they are truly exceptional!

Paid $1–500Great priceSmall furniture movingLocal movingMoving-related junk removal
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love unicorn! Great crew who packed up our house carefully but so quickly! Will use them again!!

Paid $4,500–5,000Great priceMoving-related packingMoving-related junk removal
ElianaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used Unicorn twice to move and I have been thoroughly impressed every time! They are trustworthy and super hard working! They will take great care of your belongings and go above and beyond to get the job done! The crew also did an excellent job of packing all of my items. It is so much effort to move and…

Paid $2,000+Great priceMoving-related packingOversized-item movingFurniture assembly
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sean and Elijah (I hope I spelled names correctly), were the best. They came prepared and were just really nice people. We talked about nintendo and Rudy’s bbq :-) Thank you unicorn again for your top notch services! oh and thank you Brent!

Paid $200–400Great priceMoving-related junk removal
RobertLocal Guide · 150 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Not that we move much, but a lot of people we know have, and we have heard the stories of poor service, damaged possessions, and a general lack of care and attention. Not with this crew from Unicorn Moving! I highly recommend this company. The crew was incredible! Attention to detail - check, care for our…

Paid $2,000+Great priceOversized-item movingMoving-related storageIn-state moving

Price

$1.2k+49% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving41$569–$1.4k
In-state moving13$731–$2.1k
Oversized-item moving11$135–$556
Small furniture moving10$228–$738
Senior moving10$410–$1.3k
Interstate moving9$1.6k–$4.9k
Moving-related packing6$415–$1.4k
Furniture assembly6—

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