Experts Reviews · Company report
Unique Carpet Tile & Upholstery Cleaning Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty92−0.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Unique Carpet Tile & Upholstery Cleaning Inc

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 295 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Unique Carpet Tile & Upholstery Cleaning Inc is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Unique Carpet Tile & Upholstery Cleaning Inc is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Unique Carpet Tile & Upholstery Cleaning Inc is better than 92% of carpet cleaning.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Unique Carpet Tile & Upholstery Cleaning Inc is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Unique Carpet Tile & Upholstery Cleaning Inc is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Unique Carpet Tile & Upholstery Cleaning Inc is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Unique Carpet Tile & Upholstery Cleaning Inc for 5 kinds of job.

Unique Carpet Tile & Upholstery Cleaning Inc for pet stain & odor removal

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#145 / 167
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Pet stain & odor removal” · showing 20

None3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike did an amazing job from start to finish and this is easily a 100 star review. He showed up right on time, came prepared, and got straight to work. He explained what he was going to do before starting, what areas needed extra attention, and how he planned to handle everything so I knew exactly what to expect.…

Customer photo from None's reviewCustomer photo from None's reviewCustomer photo from None's review
Great priceCarpet steam cleaningPet stain & odor removalService not listed
Ela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly recommend. The owner came personally and did an amazing job! My mattress looks new and fresh! Michael thank you for a great job and your amazing work ethic!! We will be returning customers!

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
HeyJessieLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved the outcome. Great guys, professional and fast🙂.

Customer photo from HeyJessie's review
Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removal
Ja'mese5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing Service! I recommend this company for all services, especially if you have dogs. They turned our couch back to brand new. Very professional and caring. Thank you again! We will be using their service in the future.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Maddie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was absolutely amazing. He is a work horse!! Came same day, cleaned rugs indoor couches outdoor furniture and got all the stains out! Everything looks brand new. Couldn’t recommend this company or its owner more. Will only use him and his team for my deep cleaning needs moving forward. 10/10

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
samanthaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wish I had before pictures so that the aftershock would prove just how AWESOME this company is!!! Mike and his staff cleaned 5 (mostly wool) large area rugs that had been destroy by my dogs as puppies as well as guests spilling drinks on, and a couch that’s also been stained by puppies and red wine. (I know gross…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Marjorie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael does EXCELLENT work. When I sent him pictures a couple DAYS AFTER HE COMPLETED THE JOB OF TWO SMALL things I thought could be better, he came back and addressed my concerns immediately! He did not charge me for coming back. HE IS VERY PROFESSIONAL and knowledgeable! I will use him again and highly recommend him!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael did an incredible job on our sectional couch and wing chair! Not only did he do an amazing job, he booked us and was at our house in less than 24hrs. He was prompt, professional, and he was wonderful and patient with my children who watched him (and wanted to help) the entire time he cleaned. My couch looks…

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Anamaria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelent!!!! Above and beyond!!!!!! Outstanding

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AnneLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I first used Michael in July of 2021 to clean my sofa at home. He did a great job, so I felt very comfortable reaching out to him again to clean the large wool rug in the office where I work. He did a great job, but unfortunately my dog had two accidents on the rug after he cleaned it. I tried to spot clean it…

General carpet cleaningPet stain & odor removal− Quality− Professionalism
sierraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10/10, totally recommend! Michael was super kind and did everything he could to make sure that I was happy and satisfied with his services. He even came back to fix a marking on the couch that I made afterwards!! Thank you again, Michael and God bless!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Daiana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael Lee did an amazing job on my rug. I have a dog and a white rug. I was worried about the old stains may not come out but he took his time and the stains are gone. I would highly recommend Michael Lee and his company. Thank you so much!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike at Unique did a great job with my carpets. He removed stains that I thought could not be removed, and eliminated the pet odor/stains. Additionally, he did this in a reasonable amount of time and at half the cost of the big company that advertises on TV.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, reasonably priced, and did a great job!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
E.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Right off the bat Michael was very professional and friendly. Our conversation about cleaning my carpet was right to the point and I knew he would do a great job as he did the very next day when he showed up to my home on time with a reminder text 30 mins to arriving. My area rug had been stained from my dog and…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job on my sectional, dining chairs and two benches. You can tell he’s really passionate about what he does and it shows in his work. Also went above and beyond and helped me moved my fridge!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jude1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication, removed stain from upholstery and mobile detail. All done within 1-2 hours. Will use again:)

Upholstery cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed to get my couch cleaned before my dad got home so I wouldn’t get in trouble and Michael SAVED ME!!!! we called him for help and he showed up in less than 2 hours and got it done very quickly!! thank you so much !!!!

Pet stain & odor removalService not listed+ Punctuality+ Quality+ Value
EmmaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael was amazing he came on short notice and cleaned our couch very quickly and I couldn’t be happier with my service.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
anarka5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael is awesome! Very professional and sweet guy. He was able to provide his services the same day I called and even arrived earlier than planned after giving me a quick call to confirm. I can not express how meticulous and knowledgeable he is! In a few hours he was able to clean two huge sectional couches, one…

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (9 more) →

Price

$268-3% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 36%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning88$189–$377
General carpet cleaning33$170–$340
Area rug cleaning31$176–$453
Pet stain & odor removal29$153–$366
Carpet steam cleaning26$170–$371

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