Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers consistently praise the company for its punctuality, professional communication, and ability to remove stubborn stains from carpets, upholstery, and tile. Reviewers highlight the owner's responsiveness, willingness to explain the cleaning process, and focus on customer satisfaction, often noting that items appeared renewed after service. While the business holds a perfect five-star rating from 295 reviews, the single negative excerpt describes a situation where a customer sought assistance for new pet accidents occurring after the initial cleaning was completed.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
295 Google reviews we collected
Phrases our text analysis found in 274 written reviews
Price verdicts customers left with their Google review
Middle half of what 25 customers paid ($176–$536) · gold mark = category median.
How often each topic comes up in the written reviews
We read 274 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“⭐⭐⭐⭐⭐ Outstanding Service, Great Prices, and an Amazing Owner!”
“I tried to spot clean it myself with Blue Coral, but that didn't work, so I called Michael and asked him to come back.”
“Mike, the owner, is an amazing person who truly stands out for his humility, professionalism, responsibility, and genuine care for his customers.”
“They were able to schedule us within just a few days, arrived right on time, and the technician was incredibly professional, friendly, diligent, and thorough.”
“I would definitely recommend them to anyone looking for quality carpet cleaning!”
“…g it an excellent choice for anyone looking for quality service at a fair and reasonable price.…”
“My 3-year-old son absolutely murdered my sofa 😂, and I honestly wasn’t sure it could be saved.”
“He is easy to work with, gets right back to you and cares about the finished product.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Unique Carpet Tile & Upholstery Cleaning Inc for 5 kinds of job. Pick one to see what they paid and said.
Great experience from start to finish. The carpets look great, and I’m very happy with the results. I would definitely recommend them to anyone looking for quality carpet cleaning!
Michael Lee did an amazing job cleaning my office chairs, rugs, throw rugs, and steps. I’ve been in this office for over 10 years and have tried many different upholstery cleaners, but none has removed stains as effectively as he did. I own a call center with more than 30 representatives and a steady flow of…
Absolutely blown away by the results! We were seriously considering replacing our sleeper sofa because of some significant stains, but decided to give professional cleaning a try first — and we are SO glad we did. The couch looks, smells, and feels like new again! From start to finish, the experience was fantastic.…
When I saw the carpet in my mother‘s house after the tenants moved out, I thought I would have to replace everything. I didn’t think I could save the Carpet it was just that bad. These guys are miracle workers. They are worth every single penny trust me and I’m a very tough critic They are simply amazing actually miracle workers!
Mike and his team were exceptional! Fast service, great work, and easy communication and scheduling from start to finish. I would highly recommend them!
Chief Apostle Prophet Dr Marty Glenn Davis Pastor-Founder Signs and Wonders International Ministries !! This Level of Professionalism And the Work Speaks for itself The Carpet at Church appeared lifeless when Mr Lee approached that Carpet with confidence and knowledge the Carpet was Resurrected to Life. Im very…
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 88 | $189–$377 |
| General carpet cleaning | 33 | $170–$340 |
| Area rug cleaning | 31 | $176–$453 |
| Pet stain & odor removal | 29 | $153–$366 |
| Carpet steam cleaning | 26 | $170–$371 |
5.0 ★★★★★ 295 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Michael was great. He is easy to work with, gets right back to you and cares about the finished product. I would recommend him to anyone.
Great experience from start to finish. The carpets look great, and I’m very happy with the results. I would definitely recommend them to anyone looking for quality carpet cleaning!
We had a white sofa, white headboard and white wool chairs cleaned and they all came out good as new. Mike took him time and checked with us to make sure we were pleased with the results. Would highly recommend.
Very friendly and professional. Couch and chairs look great! Thank you!
My 3-year-old son absolutely murdered my sofa 😂, and I honestly wasn’t sure it could be saved. But they did an AMAZING job! My sofa looks so much better, and I couldn’t be happier with the results. The service was fantastic, and I’m so impressed with how well they brought my sofa back to life. If you’re looking for someone who does a great job, look no further! I highly recommend them and would definitely use their services again. Thank you for making my sofa look amazing! 🙌✨
⭐⭐⭐⭐⭐ Outstanding Service, Great Prices, and an Amazing Owner! I highly recommend Unique Carpet Tile & Upholstery Cleaning (UCTUC)! Mike, the owner, is an amazing person who truly stands out for his humility, professionalism, responsibility, and genuine care for his customers. It’s refreshing to work with someone who takes pride in what he does and treats people with honesty and respect. Mike is the kind of person who goes above and beyond to make sure his customers are satisfied. His commitment to providing great service, combined with his humble and responsible attitude, makes him someone you can trust with your home or business. Another huge advantage is the pricing! UCTUC offers very competitive rates that are well-positioned in the market, making it an excellent choice for anyone looking for quality service at a fair and reasonable price. You get the opportunity to work with someone who genuinely cares about his customers without having to overpay. If you’re looking to get your carpets, tile floors, or upholstered furniture professionally cleaned, don’t hesitate to reach out to Mike at UCTUC. I highly encourage everyone to support this business. You’ll be supporting a great professional and, more importantly, an amazing person who truly deserves it. Mike, keep up the great work! Your attitude, dedication, and commitment to your customers make all the difference. Highly recommended! 👏👏👏
Great service, great attitude from the owner. I would Recommend this Company any day!!!
Michael Lee did an amazing job cleaning my office chairs, rugs, throw rugs, and steps. I’ve been in this office for over 10 years and have tried many different upholstery cleaners, but none has removed stains as effectively as he did. I own a call center with more than 30 representatives and a steady flow of customers coming in and out every day, so you can imagine how much wear and tear the office gets. You wouldn’t believe how well he lifted even years-old stains. Best of all, the price for the incredible results was unbelievable.
Absolutely blown away by the results! We were seriously considering replacing our sleeper sofa because of some significant stains, but decided to give professional cleaning a try first — and we are SO glad we did. The couch looks, smells, and feels like new again! From start to finish, the experience was fantastic. They were able to schedule us within just a few days, arrived right on time, and the technician was incredibly professional, friendly, diligent, and thorough. The level of care and attention to detail was outstanding. We genuinely could not be happier with the result and the service. They saved us from replacing a perfectly good sofa and completely exceeded our expectations. Highly, highly recommend this company!
When I saw the carpet in my mother‘s house after the tenants moved out, I thought I would have to replace everything. I didn’t think I could save the Carpet it was just that bad. These guys are miracle workers. They are worth every single penny trust me and I’m a very tough critic They are simply amazing actually miracle workers!
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Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
