Experts Reviews · Company report
United HVAC, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

United HVAC, Plumbing & Electrical

Sunnyvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 938 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.United HVAC, Plumbing & Electrical is better than 94% of HVAC contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.United HVAC, Plumbing & Electrical is better than 95% of HVAC contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.United HVAC, Plumbing & Electrical is better than 98% of HVAC contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.United HVAC, Plumbing & Electrical is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.United HVAC, Plumbing & Electrical is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.United HVAC, Plumbing & Electrical is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired United HVAC, Plumbing & Electrical for 8 kinds of job.

United HVAC, Plumbing & Electrical for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 12 Google reviews tagged “Outdoor plumbing system repair”

MarcusLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Melvin came out and fixed my issue and found an issue the city needed to fix. Both got fixed same day. He also was very conscious of my kittens and made sure they didnt get in his work area. Would highly recommend!

Outdoor plumbing system repairPlumbing fixture installation
KatherineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony came the same day I submitted my project via yelp. He diagnosed the issue based on the information I provided and the pressure readings he was seeing. We needed to replace the outdoor PRV valve asap. Nick came the next day and replaced it within 2 hours. And ojalá it's fixed and we have pressure readings back under 65. So thankful.

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing services
JustinLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough good things about these folks. I contacted a few companies via Yelp Project about replacing my water heater with an outdoor tankless along with removing a deprecated water softener pipe so I could remodel my garage. Their response time was the fastest, their quote ($) was the best, Bella's…

Water heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On-time, prepared with parts and charged fairly. Experienced plumber arrived and new immediately how to proceed.

Outdoor plumbing system repair
Alice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contracted United Plumbing to replace our 75+ year old galvanized water supply line which was starting to leak. They did the following promptly and superbly the week after Christmas. * dig up and replace about 50-60 ft of the main water line between the old main shut-off valve and water meter. * relocate and…

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony arrived on time and fixed our leaking water pipe in crawl space within 90 minutes on a Sunday. Very efficient and professional. Great experience with united plumbing!

Outdoor plumbing system repair+ Quality
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What made me decide to go with this company was their transparent pricing and fast reply times. The gentleman who came to my house was also respectful of my space and took the time to answer the many questions I had. I would definitely use this company again.

Plumbing leak repairOutdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony did a good job replacing our plumbing system. United Plumbing is a company you can rely on. Fair price and prompt service.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Alexandre showed up on time and worked very hard all day. He dismantled our very old "out of code" outdoor supply in the backyard and moved it to inside the crawl space, putting a new hose bibb in a good place.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
JimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Geo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Sriram4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$824+151% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 71%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning104$161–$429
Faucet installation73—
Plumbing pipe repair65$251–$1.2k
Plumbing leak detection59$57–$478
Water heater installation58$1.2k–$2.8k
Toilet repair55$176–$517
Plumbing leak repair46—
Faucet repair37—

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