Analyzing 6,802,7336.8M ReviewsFor 19,24619.2K Experts

Experts Reviews · Company report
United HVAC, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

United HVAC, Plumbing & Electrical

Sunnyvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 938 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.United HVAC, Plumbing & Electrical is better than 94% of HVAC contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.United HVAC, Plumbing & Electrical is better than 95% of HVAC contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.United HVAC, Plumbing & Electrical is better than 98% of HVAC contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.United HVAC, Plumbing & Electrical is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.United HVAC, Plumbing & Electrical is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.United HVAC, Plumbing & Electrical is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired United HVAC, Plumbing & Electrical for 8 kinds of job.

United HVAC, Plumbing & Electrical for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8

All 11 Google reviews tagged “Shower installation”

Brendan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Teo was super great! I had 2 shower facets that were leaking and Teo did a great job repairing both. Their pricing is also the best, I got 3 quotes and United had the best pricing and excellent service! 10/10 would recommend, actually going to be a customer for life.

Paid $1,000+Reasonable priceShower installationPlumbing pipe repairRepair water fixtures
ren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the second time I've used United Plumbing and their work continues to be good quality. They also respond and schedule quickly. I will use them again!

Shower installation+ Responsiveness+ Quality+ Professionalism
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired United Plumbing to install a shower in a claw-foot tub, and they were professional from beginning to end. Very responsive to my initial contact, easy to schedule the work, and the plumber himself was on time, friendly, and did quality work.

Shower installation+ Responsiveness+ Punctuality+ Quality
LynnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used United Plumbing for several services from installing my shower faucets to fixing the configuration of the pipes in order to get it to work after installing a new sink. They have always been timely, professional, offer reasonable prices for the service and is good with making sure the customer is happy. I would highly recommend them!

Faucet installationShower installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Najeeb8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

United plumbing provided a very professional service and responded late at night. I highly recommend United Plumbing!

Shower installationToilet repair+ Responsiveness+ Punctuality+ Quality
Patrick13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are legit. I've needed their expertise several times and every time they have worked hard to find and solve the problem, and at a fair price that feels appropriate for the work involved. Plumbing is often hard work but it is all too common to have someone show up, work for 10 minutes, and then try to…

Shower installationSewer repairToilet repair+ Responsiveness+ Quality+ Professionalism
Vick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great communication, accurate quote, on time arrival, clean job. Very good experience. Dan was awesome at his work and Parviz was fantastic at communicating and setting up the order with accurate quote.

Faucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Tulasi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Shower installation+ Responsiveness+ Punctuality+ Professionalism
medhavi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Sumod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Jen'sEdited 5 years ago★★★★★

Rating only, no written review.

Shower installationShower repair+ Responsiveness+ Punctuality+ Quality

Price

$824+151% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 71%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning104$161–$429
Faucet installation73—
Plumbing pipe repair65$251–$1.2k
Plumbing leak detection59$57–$478
Water heater installation58$1.2k–$2.8k
Toilet repair55$176–$517
Plumbing leak repair46—
Faucet repair37—

Compare with

Promax Service Group logoPromax Service GroupExperts Score 100Sunnyvale · 5.00★Nur HVAC logoNur HVACExperts Score 96Sunnyvale · 4.95★United HVAC, Plumbing & Electrical logoUnited HVAC, Plumbing & ElectricalExperts Score 96Sunnyvale · 4.98★