Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
United Prime Cleaning Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty99−0.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

United Prime Cleaning Services, Inc.

Barnstable Town, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.8★ from 98 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.United Prime Cleaning Services, Inc. is better than 82% of carpet cleaning.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.United Prime Cleaning Services, Inc. is better than 62% of carpet cleaning.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.United Prime Cleaning Services, Inc. is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.United Prime Cleaning Services, Inc. is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.United Prime Cleaning Services, Inc. is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.United Prime Cleaning Services, Inc. is better than 90% of carpet cleaning.A
90

Reviews for your job

Customers hired United Prime Cleaning Services, Inc. for 6 kinds of job.

United Prime Cleaning Services, Inc. for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 9

All 7 Google reviews tagged “General housekeeping”

Stacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using United Prime Cleaning for well over a decade. Bianca and her team of ladies do a consistently incredible job. My house always, always , always looks fabulous after they have cleaned. Even the small details are not overlooked...beds look beautifully made and the bathroom towels are beautifully…

General housekeeping+ Responsiveness+ Punctuality+ Quality
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bianca and her team at United Prime Cleaning do an amazing job cleaning our property. They are reliable, hard working and do an incredible work making our business a success. The team is outstanding and such a pleasure to work with. The best of the best!!! Thank you!!!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bianca and her team are professional and do an outstanding service. It is a pleasure working with her,

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bianca and her girls are fabulous!!! They have been cleaning our house for a few years now and do wonderful work - we would give more than 5 stars if we could.They are accommodating and thorough and will do anything you ask them and they do it well. We are very pleased with how punctual and dependable they are and…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company have used and referred them for many years.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My house was starting to overwhelm me and I thought I would never get it clean Again. The team at United was easy to schedule with over WhatsApp and were able to get me in right away. They did a tremendous job and I feel so much better in my space. Thanks so much United!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team arrived on time and got right to work. I was very pleased with their professional attitude and experience. I will definitely call them again.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning22$158–$290
Deep clean22$297–$471
Office & workplace cleaning10—
General housekeeping7$132–$310
Moving-related cleaning5$251–$705
Interior & exterior window cleaning2$259–$555

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