How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREUnited Sewer and Septic
Middletown, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 349 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired United Sewer and Septic for 8 kinds of job.
United Sewer and Septic for outdoor plumbing system repair
Clear ✕All 43 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Amazing service. Absolutely the best!!
Amazing and super kind! Offered to help with anything he could and also gave me a helping hand on the steps! Your dice are lucky if you roll Tom!
Thank you to Tom the driver & the rest of the team.
Excellent service . Got us in for an emergency service and was very kind and helpful , would recommend!
Tom was a very professional from united did an awesome job i would recommend the everybody that I know family, friends and neighbors
Excellent service, arrived on time, prepared and completed the repair on time! I would highly recommend their services!
I called on a Sunday night and got a call back first thing in the morning and got help the same day! Tom was amazing and went above and beyond to check out a leak in my basement near the septic tank. He explained everything thoroughly and made the experience very pleasant! Thank you Tom!
I cannot recommend United Septic enough! My project took six separate visits, and their team never gave up until they found and fixed the real problem. Their knowledge, professionalism, and attention to detail were outstanding from start to finish. A huge thank you to James, Matt, Colby, and Jeff. This crew worked…
It takes a lot to impress me but Tom D***** did!!! He was very knowledgeable and did a fantastic job!!! He was also very professional and extremely personable. In fact, we knew a lot of the same people. United Sewer and Septic is now at the top of my list to refer their services to my family, friends and also my…
Awesome service and very professional. I would highly recommend United Sewer and Septic for all your needs.
Tom was very polite and professional, thanks you for the great service!!
Great service extremely helpful very knowledgeable
A+++
James did an excellent job repairing my sewage pump. He was professional, knowledgeable, and worked efficiently to get everything running properly again. He explained the issue clearly, completed the repair quickly, and made sure everything was working perfectly before leaving.
Great work and excellent professionalism shown by Sam on a semi emergency issue that we had at home with our septic tank. Sam was attentive to the urgency of the issue and was polite in his tone and worksmanship.
Great service great person Dan Get some more like him
Great service and easy to work with start to finish, my go to from now on
Wonderful experience start to finish!
Excellent customer service professional employees fair pricing technician extremely knowledgeable
Great Great company with great customer service. Work was done very fast and clean. Great price as well. Great company to deal with when you need them
I could not have been more pleased with United Sewer and Septic. The entire staff was pleasant and very informative. I highly recommend United Sewer and Septic.
First, it was a quick turn around from the time I called for service to when I was able to get an appointment, one day if I remember correctly. My septic tank was backing up, they came out and had to find my tank. I had just moved in and didn't know where it was. Turned out that part of my septic system had…
Very professional. They stand being their work! Great experience
Great prompt service !
We had a weekend septic emergency. We had a person answer the phone and the guys came out in no time. Quick and professional
They were super helpful and knowledgeable
They saved us! Quick diag, good recommendations and great service.
Best services ever
Ive been using them for years and years, excellent excellent service 24/7
solving issues very quickly and easy and very very good prices
As a new to septic homeowner, when we had an issue , United came highly recommended. Of course the issue happened on a weekend but, they picked right up and assured me that they would be there first thing the next day. The crew came out and immediately knew the issue and got to work. Within 20 min the clog was…
James and Colby are by far some of the most considerate and knowledgeable professionals I've done business with. The first time they came to my home they diagnosed my sewer line issue and were able to give me a temporary fix until they could come back to complete the service today. James thoroughly explained each…
Absolutely recommend these guys!!! The owner Jeff went above and beyond to fix our drain field. Had another company give an estimate and attempted to fix our problem, United finally showed up and took care of the issue. The crew was on time and very professional. Would DEFINITELY recommend!!!!
We have uses United Sewer for several years for all our septic system needs at our Bakery. Great service and always helpful with whatever we need and very dependable.
United came to my rescue to perform some septic line repairs on my future home. They where punctual, friendly and to the point. They found my problems and offered sensible and cost effective solutions to my repair.Thank you Steve & Jim for helping me out . Highly recommend
United Sewer & Drain is TERRIFIC! Super responsive even on a holiday weekend, they were able to come in and fix a very stressful situation. The team was professional and super efficient and got it done! I strongly recommend United Sewer & Drain. Thank you again! Best, Kerrie & Tom
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Outdoor plumbing system repair | 43 | $321–$1.0k |
| Sewer cleaning | 36 | $248–$529 |
| Sewer repair | 18 | $383–$2.1k |
| Drain cleaning | 15 | $205–$478 |
| Septic system installation | 12 | $1.2k–$2.8k |
| Plumbing pipe repair | 12 | $305–$1.1k |
| Sewer line scope | 6 | — |
| Toilet repair | 3 | $209–$607 |
