How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREUnited Sewer and Septic
Middletown, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 349 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired United Sewer and Septic for 8 kinds of job.
United Sewer and Septic for sewer cleaning
Clear ✕All 36 Google reviews tagged “Sewer cleaning”
Dominick did a great job as usual!
Dan was very patient and kind in helping us find our septic tank. He displayed excellent customer service skills.
It was very fast, came right on time. I've been using united septic services for a while and definitely going to do it in future.
Great service. Friendly driver, Dominic, who explained the process well.
Super helpful, super accommodating, Did a wonderful job took care of my problem immediately highly recommend
Great, reliable and knowledgeable
Excellent service provided in an emergency!
Great job! Professional Service.
Good fast Excellent I recommend them to anyone on a septic system. Cody was great
United was punctual, professional and dependable! Kudos to having an awesome employee like Sam!! Thank you.
Pleasant office staff, great communication confirming appointment, technician showed up on time, introduced himself and was finished in no time. Easiest appointment I’ve had in years!
Sam called to let me know that he would be at my house shortly to pump my septic tank. He was extremely polite and knowledgeable about the septic system and explained everything in detail to me. As someone who didn’t know much about my system, I appreciated it. He completed the job and ensured that his work was…
Dan was a great technician very professional and knowledgeable. Would 100 % recommend for your septic pumping needs.
The gentleman was so polite And totally thorough.
Definitely will use in future. Great service from start to finish!!
Matt found our tank, uncovered it and emptied it, all with good humor and professionalism. I highly recommend United sewer.
Bob was very friendly and did a great job
I always use United sewer to pump my septic, they are great. Dan is a great guy. Thanks
Dan is an asset to your company. He is well knowledgeable and explained the process to me. I would recommend this company and i would line to have Dan do the service all the time for us. Thank you!!’
Prompt, efficient, fair price.
Very happy with their service and customer service. I will use them again!
They’re always fast and courteous.
Had Tom come out and clean my septic tank. He did a great job. When the lid couldn’t close he went out of his way to make sure it was sealed. Thank you Tom
We have uses United Sewer for several years for all our septic system needs at our Bakery. Great service and always helpful with whatever we need and very dependable.
The driver was driving reckless too fast down my block and smelled like he had been drinking beer.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Outdoor plumbing system repair | 43 | $321–$1.0k |
| Sewer cleaning | 36 | $248–$529 |
| Sewer repair | 18 | $383–$2.1k |
| Drain cleaning | 15 | $205–$478 |
| Septic system installation | 12 | $1.2k–$2.8k |
| Plumbing pipe repair | 12 | $305–$1.1k |
| Sewer line scope | 6 | — |
| Toilet repair | 3 | $209–$607 |
